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W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Poolside bar
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Superior Room, 1 King Bed, City View | City view
Suite, 1 Bedroom (Penthouse) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi
  • Gym

Explore the area

View in a map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪2 min drive‬
  • Sydney Harbour Bridge
    ‪2 min drive‬
  • Sydney Opera House
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Harbour View

  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View | Water view

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Penthouse)

  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | City view

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Studio, 1 King Bed

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Harbour View

Superior Studio, 1 King Bed, Harbour View | Lounge | 4 bars/lounges, poolside bar

Superior Studio, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 Double Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio, 1 Double Bed, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, Harbour View

Superior Studio, 1 Double Bed, Harbour View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio, 1 Double Bed, Harbour View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 Double Bed, Harbour View

Premier Studio, 1 Double Bed, Harbour View | Living area | LED TV

Premier Studio, 1 Double Bed, Harbour View

  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Living room | LED TV

Suite, 1 Bedroom (Penthouse)

  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (urban)

Suite, 1 Bedroom, City View (urban) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View (urban)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 King Bed, Harbour View

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed

  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

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About this property

W Sydney

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

W Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from SEA LIFE Sydney Aquarium. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body scrubs or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of QVB and King Street Wharf
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Level 3 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 28 for children
  • Valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

  • Pool access available from 6:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 625 reviews
Rating 8 - Good. 105 out of 625 reviews
Rating 6 - Okay. 57 out of 625 reviews
Rating 4 - Poor. 21 out of 625 reviews
Rating 2 - Terrible. 23 out of 625 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIKE

Liked: Cleanliness, amenities, property conditions & facilities
Very happy.
Stayed 2 nights in May 2025

10/10 Excellent

Adena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and service was fantastic. The place was really nice and view was spectacular. The bed is incredibly comfortable and room is dark in the morning. The bathroom is super dark though.
Stayed 1 night in May 2025

10/10 Excellent

Dane

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Stayed for one night. Easy check in and check out. Room was clean, comfortable and quiet. The bathroom is large all with shower and with a large bath. Love the bath! Didn't have the chance to use the pool maybe for next time. Perfect location in Darling Harbour with Restaurants, cafes and entertainment nearby. Perfect for walking or running to the Opera House.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

From the moment we checked in, until the day we left was an exceptional experience. From the friendly staff, especially Sophie at breakfast, and throughout the Hotel, to the very generous complimentary cocktails and mini bar discount. The breakfast was also delicious and so much choice. Not forgetting the gorgeous room 😘
Stayed 2 nights in May 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stunning brand new hotel situated in a great location. Rooms are tastefully and well appointed. Unfortunatley the breakfast service and system in general was a shambles. You have to line up two times, once to get a ticket, second to reach the front of the "entry" line where you present your ticket (approx 20-30min wait). Orders were not coming, for anyone, and if they did they were the wrong order. Lots of customers were very annoyed. Waited 1hr for an omlette I ordered twice and it never came, ended up just leaving. They need to really improve the service to match the expectation of a 5 star hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stunning hotel, everything has been considered and it's just beautiful. We had great service, a beautiful room and made some wonderful memories.
Stayed 1 night in May 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

Mr D van der mere stralis

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

MARINA

Stayed 3 nights in Apr 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

LAI FONG MICHELLE

Travelled with family
Liked: Room comfort

Services NOT worth the PRICE

We've stayed in this hotel for eight nights in two rooms, overall the in-room facilities are quite OK, however, the design of the bathroom is very inconvenient to guests. They said "separate shower" but in fact the shower heads are located right in the bathroom without any separation, therefore when you having a shower almost the whole bathroom would get wet. House keeping is another failure, every day there would be something they forgot to refill/replace either towel, bath robe, coffee or tea would be lacking. Not a single day during our stay (except the day when we check-in) something always not there. Both of our rooms have one day that they forgot housekeeping, we have to request one when we came back to see the room had not been made. This is not we expect when we paid the price for these rooms. Last but not least, the delay of releasing the holding deposits are totally unreasonable. It has been almost a week since we check-out and they still holding the amount on my credit card in pending status. All in all, I would avoid this hotel in my/our future trips. In this price range, there are many better choices.
Stayed 8 nights in Apr 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

June

Liked: Staff & service, property conditions & facilities
The hotel feels like a resort. Excellent. 9/10
Stayed 5 nights in Apr 2025

6/10 Okay

Maria

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sherrene

Business traveller
Liked: Amenities
Hi-tech efficient facilities and great amenities. Ideal location on the Darling Harbor. Courteous staff
Stayed 8 nights in Apr 2025

10/10 Excellent

Sonja

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Scott, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a massive hotel. There are a lot ot kf steps and elevators to get around. Check in was on level 5. The entry is covert which was appreciated as it was a rainy day. There weren't a lot of lounge areas to wait in. I didn't see a lobby. In checking the website it says the bar was closed on Sundays? It was a busy weekend holiday when we stayed. It room was nice, clean, quiet, and had all sorts of amenities. Although some, like the mini bar were tremendously over priced. Check in is after 3pm. The first receptionist said there were no rooms available for earlier check in and couldn't tell me when my room would be ready. But she said it would be earlier than 3pm? There really isn't a nice lounge or space to wait on n. There were a few haphazard chairs set up on level 5 to sit in. I some to another receptionist and he was able to get a room about 11am which we greatly appreciated. I think i would prefer a smaller hotel in the future.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stunning views of darling harbour , especially at night
Stayed 1 night in Apr 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff. Great location
Stayed 1 night in Apr 2025

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and staff were fantastic
Stayed 2 nights in Apr 2025