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Aloft Syracuse Inner Harbor

3.0 star property

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Photo gallery for Aloft Syracuse Inner Harbor

Sports facility
Lobby lounge
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Pet-friendly

Explore the area

View in a map
310 West Kirkpatrick Street, Syracuse, NY, 13204
  • Destiny USA
    ‪16 min walk‬
  • Armory Square
    ‪2 min drive‬
  • Landmark Theatre
    ‪2 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Premium Room, 2 Queen Beds, Corner

Pillow-top beds, in-room safe, desk, laptop workspace

aloft, Premium Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Embassy Suites by Hilton Syracuse Destiny USA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
The price is CHF 164
includes taxes & fees
3 Sept - 4 Sept
Embassy Suites by Hilton Syracuse Destiny USA

About this property

Aloft Syracuse Inner Harbor

Lakefront hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Aloft Syracuse Inner Harbor offers 134 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 42-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Aloft Syracuse Inner Harbor. During your stay, you'll be within walking distance of Destiny USA. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at W XYZ
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 5-minute drive from Syracuse University and a few minutes from Destiny USA
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Aloft Syracuse Inner Harbor offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. The business-friendly Aloft Syracuse Inner Harbor also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Syracuse hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
W XYZ – This bar specialises in American cuisine and only serves light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • W XYZ

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (71 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Sunday:
  • Bar/lounge
The following facilities are closed on Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Syracuse Inner Harbor Opening June 7 2016 Hotel
Aloft Inner Harbor Opening June 7 2016 Hotel
Aloft Syracuse Inner Harbor Opening July 12 2016 Hotel
Aloft Inner Harbor Opening June 7 2016
Aloft Inner Harbor Opening July 12 2016 Hotel
Aloft Syracuse Inner Harbor Opening July 12 2016
Aloft Inner Harbor Opening July 12 2016
Aloft Syracuse Inner Harbor Hotel
Aloft Inner Harbor Hotel
Aloft Inner Harbor
Aloft Syracuse Inner Harbor Opening June 7 2016
Aloft Syracuse Inner Harbor Hotel
Aloft Syracuse Inner Harbor Syracuse

Aloft Syracuse Inner Harbor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it.
Stayed 1 night in May 2025

10/10 Excellent

Renee

Stayed 1 night in May 2025

8/10 Good

Tara

Modern, clean
Stayed 2 nights in May 2025

2/10 Terrible

Lyndsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location wasn’t the safest area for a mother and young daughter. The room was dirty, walls were paper thin to the point I could hear word for word conversations in several rooms on the floor. There was a family fighting not just arguing but being physical that I could hear. The situation was handled however my daughter and I got zero sleep. Parking was across the street which has a wooded area to the side of it, we had to leave while it still dark to get to a competition and didn’t feel safe walking over. There were several homeless people and addicts wandering the area. I would not stay here again, had I known this information prior I would’ve booked elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Dina

Business traveller
Encourage the workers to represent the brand more professionally. Missed opportunity to say hello, welcome the guest, answer in a pleasant manner.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. 3 time staying from Ga
Stayed 2 nights in Apr 2025

6/10 Okay

Katy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Close to the Dome, shopping and restaurants. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so nice. From the staff to the rooms everything was awesome!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No free airport shuttle

My only issue is that I waited at the airport for over 20 min for the shuttle that is listed in the hotels.com description but the hotel doesn't have a free airport shuttle service. That should be corrected so that others don't have the same problem. I eventually ubered it.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Stayed 2 nights in Apr 2025

10/10 Excellent

John A

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tanya G

Travelled with family
Liked: Cleanliness, staff & service
Nice location. The staff was very friendly and helpful. The decor was stylish.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pkace
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

8/10 Good

Pete

Liked: Cleanliness, amenities, property conditions & facilities
Needs more sound insulation between rooms and hallways
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
quick easy checking in clean bathrooms quiet nights
Stayed 4 nights in Feb 2025

10/10 Excellent

Cyndee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities
Everything… needs hottube in the suite
Stayed 1 night in Feb 2025

6/10 Okay

Dave

Stayed 1 night in Feb 2025