HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Hallway

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

HomeTown Inn by Red Roof East Syracuse

Suburban hotel with fitness centre and 24-hour front desk
This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall value at HomeTown Inn by Red Roof East Syracuse. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly HomeTown Inn by Red Roof East Syracuse. Free self parking is available.

Smoking is allowed in designated areas at this East Syracuse hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 328 out of 1107 reviews
Rating 8 - Good. 93 out of 1107 reviews
Rating 6 - Okay. 92 out of 1107 reviews
Rating 4 - Poor. 173 out of 1107 reviews
Rating 2 - Terrible. 421 out of 1107 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Amr

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleannroom
Stayed 1 night in Aug 2025

4/10 Poor

Amy D.

Travelled with family
Disliked: Property conditions & facilities
Pool closed fitness room not as advertised, ie closed, room wasn’t very clean floor felt dirty
Stayed 1 night in Aug 2025

10/10 Excellent

To

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Bico

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Nour

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Detrich

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice and save
Stayed 1 night in Jul 2025

10/10 Excellent

Abby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Jul 2025

10/10 Excellent

Sunny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we got into our room the bed had red stuff that looked like blood to me on the bed. I immediately went to the front desk and the guy was super nice about it and put us in another room for the night until they could clean the room we requested. I had my 2 month old with me on vacation so I just didn’t feel like that was a hotel we could stay at with the baby. There was also trash laying around on top of the vending machines. We checked out the next morning, but the guy that worked the front desk was very nice and apologized over and over. I told him it wasn’t his fault things happen, but we just didn’t feel comfortable there, so we left. The stuff was wonderful, the rooms on the other hand were pitiful. :(
Bed was dirty and looked like blood stains.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jose Q

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plain terrible!!!!.👎👎👎

It was just terrible to even say that this hotel is still running. It is the worst and I've stayed in bad places but this has to be the worst. I wouldn't recommend my dog to this place.
Stayed 1 night in Jul 2025

10/10 Excellent

To

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel, only for druggies
Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trap house

Checked in about 330am after a late flight. Reserved a king bed got 2 full size beds. There was an inch of backed up sewerage in the bathroom. Went downstairs to lobby Wayne said there was no other rooms to move too and he failed to mention at check in that they didnt have the king bed available. We left. This hotel is like a trap house.
Stayed 1 night in Jul 2025

6/10 Okay

Mukesh

Disliked: Cleanliness, staff & service, property conditions & facilities
​This was by far one of the worst hotel stays I've ever experienced. From the moment I walked in, the stink was overwhelming, like a mix of stale smoke and something vaguely chemical. It was incredibly off-putting. The room itself was just as bad, if not worse. It was visibly dirty, with questionable stains and a general grime over everything. ​Beyond the cleanliness issues, the service was painfully slow. Checking was ver slow Overall, the very poor staying conditions made for an incredibly uncomfortable and unpleasant experience. I wouldn't recommend this hotel to anyone.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There were about 15 children out side my room running around . When I checked in three children walked through the lobby screaming without parents . We had to listen to the lady next store screaming at her children .
Stayed 1 night in Jul 2025