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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Enjoy dining in this inviting restaurant with a rustic ambiance, featuring a central bar, multiple dining tables, and a brick-patterned wall.
Conference room with a long table, chairs, and a round table, set amidst a patterned carpet and wooden paneling.
Two single beds with crisp linens, a bedside table, and a flat-screen TV.
Enjoy dining al fresco in this charming outdoor space with a long counter, wooden benches, and lantern-style lighting.
Relax by the fire pit in a cozy outdoor seating area with wicker furniture and a covered patio.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 2 Double Beds

Two twin beds with dark wood headboards and bedside lamps.

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Relax in a spacious room with a large bed, sofa, and two bedside tables, each with a lamp.

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Two twin beds with dark wood headboards and bedside lamps.

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 888 out of 1184 reviews
Rating 8 - Good. 201 out of 1184 reviews
Rating 6 - Okay. 63 out of 1184 reviews
Rating 4 - Poor. 19 out of 1184 reviews
Rating 2 - Terrible. 13 out of 1184 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Stayed 3 nights in Apr 2025

6/10 Okay

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I will make this review short and sweet. The Pros include, friendly staff, close to restaurants and stores. The Cons include annoying floor squeaking throughout the second floor, really bad when you go use the bathroom in the middle of the night, no microwave and the mini fridge didn't cool. I was there for 5 nights in room 217. Hopefully dome improvements can be done for future guests.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mike, Abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant on property. Fast efficient, check-in, excellent rooms. Great experience.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, room comfort
The front desk, especially Andrea, were extremely cordial and efficient. The all-day hot coffee was a real plus. The housekeeping left a few minor things to be desired (no liquid soap in shower, instead 2 shampoos and a conditioner; no working soap dispenser at bathroom vanity), room was clean. There was a structural issue which we pointed out to the manager, leavng part of the carpet wet. I have no doubt that will be corrected. Would I stay thee again? Probably.
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Stayed 1 night in May 2025

10/10 Excellent

Eric, maplewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel around 15 mins from Syracuse University
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stanley, Plymouth

Travelled with family
The property needs some room decoration updates and the rooms and baths on the small side. Great restaurant from the appearances but we did not eat there this stay.
Stayed 3 nights in May 2025

8/10 Good

Charles, Green Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay. The only disappointing feature was the shower pressure. The shower ran very light making an orherwise wonderful experiences a litrle leas wonderful
Stayed 1 night in May 2025

10/10 Excellent

Melissa, Verona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in May 2025

8/10 Good

Antonella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel had everything we needed for a comfortable overnight visit. Although we only stayed one night, we’d definitely choose this place again in the future.
Stayed 1 night in May 2025

6/10 Okay

Alysia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I’ll start by saying that the place was decent. It was clean and the staff were lovely. The restaurant is above average and it was awesome that it was so convenient just to call and order to bring back to the room or walk over and get a good meal. The rooms were really basic. There was no microwave which I don’t understand because they give you a refrigerator to put food in but you can’t heat it up. If you are on the first floor, the noise from the second floor is brutal. We literally had to ball up toilet paper in our ears in order to sleep. It’s an older place and that has its charm but I really think they need to do some serious updating. It definitely served its purpose and the bed was comfortable so it’s really about what’s important to you when you travel. Just bring the earplugs
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!! Found a new favorite hotel in Syracuse

Excellent in every way!! Staff was friendly and polite, the room was clean and comfy.; the whole place was clean and well maintained, and the price good!!!
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Stayed 1 night in May 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plsce
Stayed 1 night in Apr 2025

8/10 Good

Marquil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tara

Stayed 2 nights in Apr 2025

10/10 Excellent

Chara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, convenient, fit for purpose..
Stayed 3 nights in Mar 2025

10/10 Excellent

LauryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new and nice and lovely breakfast included
Stayed 1 night in Apr 2025