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The Craftsman Inn & Suites

3.5 star property
VIP Access

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. Change of towels is available on request
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Craftsman Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Towne Center Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Craftsman Wood Grille
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • 13 minutes by car from Syracuse University and 14 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 942 out of 1263 reviews
Rating 8 - Good. 217 out of 1263 reviews
Rating 6 - Okay. 67 out of 1263 reviews
Rating 4 - Poor. 23 out of 1263 reviews
Rating 2 - Terrible. 14 out of 1263 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paloma

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Marissa

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

ALEX

Stayed 2 nights in Jun 2025

6/10 Okay

christopher

Liked: Staff & service
Overall not worth the price. You're paying more because it's the only hotel in the FM area. I had a better complimentary breakfast the following week elsewhere nearby for about $75 less per night. Someone told me "youre paying because it's Stickley" but nothing in the rooms jumped out at me. Certain staff members were great, super friendly. Parking was a big issue as well when the restaurant was open. I did love the free laundry, was great for my extended stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, ambience, quiet room. Convenient to restaurants, shopping, YMCA and walking along Erie Canal.
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

For the price, The Craftsman Inn needs a refresher

Sorry to say this...while this is not my first stay at The Craftsman Inn, I was disappointed this time. My room seemed quite dated and a bit worn. Old TV (not a smart one). My room smelled musty. I asked front desk to send someone to clean my room just once during my stay - someone came, but never made my bed.
Stayed 2 nights in Jun 2025

8/10 Good

Micah

Stayed 1 night in Jun 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, amenities, property conditions & facilities
Affordable and clean. Other hotels stink from carpets and stale air
Stayed 1 night in Jun 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay Stay Interesting Architecture

Exceptionally friendly staff. Comfortable and quiet. Rooms are nice but small. Not quite as expected from the photos. Our room was very small (narrow space) and it was a bit run down. The restaurant had a great atmosphere, great service and food was good. Shopping plaza with dining nearby as well.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great atmosphere. Excellent staff very friendly. Not well constructed. I was on the Bottom floor and heard people upstairs when they walk around.. Next time I will request a second floor room. Absolutely fantastic restaurant/bar on the property that has an outdoor area that was very nice for catching up with a longtime friend.
Stayed 3 nights in May 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint property very peaceful area. It is a bit smaller but cozy with a lot of guests. the atmosphere makes up for it. Would definitely stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The very best part about this inn is the restaurant. Best porterhouse pork chop I’ve ever had! Room was fine; very clean and basic. Nothing to get too excited about.
Stayed 1 night in Jun 2025

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Glenda

Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Servicable for a one night stay. Breakfast is bad.. all carbs.. no protein.
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just the way I like it
Stayed 2 nights in Jun 2025

4/10 Poor

Gus

Travelled with family
Disliked: Amenities, property conditions & facilities
The walls and ceiling are paper thin you can hear people above you every time they move. Dogs barking and parking. Needs some work.
Stayed 1 night in Jun 2025

2/10 Terrible

Janet

Stayed 4 nights in Jun 2025

10/10 Excellent

James, Miami Beach

Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, bar/restaurant attached
Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Stayed 1 night in Jun 2025

8/10 Good

Blesson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mumdouh

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was renovated very nice staff was nice continental breakfast had a lot of great options & the restaurant next door was awesome also called the craftsman restaurant. Food was excellent, staff as well . Had a band outside
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Stayed 2 nights in Jun 2025