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Holiday Inn Express Federal Way Seattle South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Federal Way Seattle South by IHG

Restaurant
Exterior
1 bedroom, in-room safe, desk, blackout curtains
Exterior
1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
32124 25th Avenue S BLDG 2, Federal Way, WA, 98003
  • Wild Waves Theme and Water Park
    ‪5 min drive‬
  • The Outlet Collection
    ‪6 min drive‬
  • Muckleshoot Casino
    ‪10 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Federal Way Seattle South by IHG

Hotel in Federal Way with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Holiday Inn Express Federal Way Seattle South by IHG offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Federal Way hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Federal Way Seattle South by IHG. During your stay, you're just a quick walk from The Commons at Federal Way. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Muckleshoot Casino and 11 minutes from Emerald Queen Casino
Holiday Inn Express Federal Way Seattle South by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2875 square feet (267 square metres) and includes conference space. The business-friendly Holiday Inn Express Federal Way Seattle South by IHG also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Federal Way hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,875 square feet of conference space
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Evergreen
Best Western Evergreen Inn
Best Western Plus Evergreen
Best Western Plus Evergreen Federal Way
Best Western Plus Evergreen Inn
Best Western Plus Evergreen Inn Federal Way
Best Western Evergreen Hotel
Best Western Federal Way
Best Western Plus Evergreen Hotel Federal Way
Best Western Plus Evergreen Inn And Suites
Federal Way La Quinta
La Quinta Federal Way

Holiday Inn Express Federal Way Seattle South by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 371 reviews
Rating 8 - Good. 77 out of 371 reviews
Rating 6 - Okay. 19 out of 371 reviews
Rating 4 - Poor. 5 out of 371 reviews
Rating 2 - Terrible. 23 out of 371 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and friendly staff.
Stayed 1 night in May 2025

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service
Very rude front desk person named Mike. Also charged for incidentals after a one night stay without any damages. No hot water
Stayed 1 night in May 2025

10/10 Excellent

Elana

Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at check in!
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and worth the cost

I don’t really like staying in hotels. I feel that dark colors just hide all the stains and dirt but not at this hotel. Everything was clean and comfortable for our overnight stay. The room was clean, the beds comfortable, the pool clean and well maintained. The lobby was large and inviting, the breakfast had a lot of variety although not a lot for those counting carbs and the elevator was probably the fastest I’ve ever been in. We would definitely come back
Stayed 1 night in May 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Colin

Stayed 1 night in Apr 2025

10/10 Excellent

??????

Stayed 1 night in May 2025

2/10 Terrible

Nicole

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible customer service

Immediately upon getting to my room I could hear the room across from me they were extremely loud. Having a party, yelling screaming and laughing. This went on from about 5pm until after 2am. I sent a text to the front desk just before 1am and asked them to please talk to that room, I got no response. I then asked the front desk for late check out because I got 2 hours of sleep due to the loud room and I was told no. Horrible customer service. Now I have a 3 hour drive ahead of me with very little sleep.
Stayed 1 night in May 2025

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time there. Hotel was clean and honestly the best place to stay in Federal Way. Ryan at the bar was very attentive and personable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Silverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, ckean
Stayed 2 nights in Mar 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good service
Stayed 4 nights in Mar 2025

6/10 Okay

Lisa

Liked: Amenities
Disliked: Property conditions & facilities
The temperature of the water in my room was barely above luke warm. The issue was not fixed during my stay. I would expect access to hot water to be a given at any hotel but particularly because of the charge per night at this hotel, I would have expected the issue to have been remedied.
Stayed 3 nights in Mar 2025

2/10 Terrible

Toby

Stayed 2 nights in Mar 2025