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Aparthotel

The Concierge at Wind Residences Tagaytay

3.0 star property

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Photo gallery for The Concierge at Wind Residences Tagaytay

Reception
Premium Room, 1 Bedroom | Lake view
Indoor pool, outdoor pool, pool loungers
Garden
Premium Room, 1 Bedroom | Lake view

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Tagaytay Nasugbu Highway, Wind Residence, Tagaytay, 4120
  • Place, Summit Ridge Promenade
    ‪8 min walk‬
  • Place, Sky Ranch
    ‪13 min walk‬
  • Place, Ayala Malls Serin
    ‪6 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Fridge, microwave, electric kettle, rice cooker

Standard Room, 1 Bedroom

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Bedroom

Fridge, microwave, electric kettle, rice cooker

Premium Room, 1 Bedroom

  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Studio, 2 Queen Beds, Lake View | Balcony view
Wind Residences by SMCo
Tagaytay
  • Pool
  • Kitchen
  • Restaurant
  • Air-conditioning
3.1 out of 5, 159 reviews
The price is CHF 21
includes taxes & fees
8 Jun - 9 Jun
Wind Residences by SMCo

About this property

The Concierge at Wind Residences Tagaytay

Along with 2 restaurants, this aparthotel has an indoor pool and an outdoor pool. Other amenities include a snack bar/deli, a business centre and a children's pool. Each apartment features a kitchen with a fridge and a microwave, plus a dining area and a flat-screen TV with cable channels. An electric kettle, a rice cooker and free bottled water are among the other amenities available to guests. Limited housekeeping is available.
The Concierge at Wind Residences Tagaytay offers 10 air-conditioned accommodations with complimentary bottles of water and rice cookers. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Flat-screen televisions come with premium cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Concierge at Wind Residences Tagaytay, you're just a quick walk from Summit Ridge Promenade. 2 restaurants, an indoor pool and a snack bar/deli are available. Built in 2014, this comfortable aparthotel has 10 apartments. Enjoy your stay with amenities like a kitchen and a flat-screen TV in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • 8 minutes on foot from Summit Ridge Promenade and a 4-minute drive from Sky Ranch
  • Airport shuttle service available for a fee
The Concierge at Wind Residences Tagaytay offers its guests a kids' pool, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. There's an onsite business centre.

The family-friendly The Concierge at Wind Residences Tagaytay also features tour/ticket assistance, a garden, and concierge services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Tagaytay aparthotel.

The Concierge at Wind Residences Tagaytay has 2 restaurants on site.

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (PHP 250 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • 2 restaurants
  • Snack bar/deli

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Free bottled water
  • Iron/ironing board on request
  • Limited housekeeping
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • 5 buildings
  • Built in 2014
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: PHP 1500
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1500

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: PHP 250 per day
  • Early check-in fee: PHP 1500 (subject to availability)
  • Late check-out fee: PHP 1500 (subject to availability)
  • Facilities fee: PHP 300 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Concierge Wind Residences Tagaytay Condo
Concierge Wind Residences Condo
Concierge Wind Residences Tagaytay
Concierge Wind Residences
Concierge Wind Residences Tagaytay Apartment
Concierge Wind Residences Apartment
Concierge at Wind Residences Tagaytay
The Concierge at Wind Residences Tagaytay Tagaytay
The Concierge at Wind Residences Tagaytay Aparthotel
The Concierge at Wind Residences Tagaytay Aparthotel Tagaytay

The Concierge at Wind Residences Tagaytay Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 20 out of 65 reviews
Rating 4 - Poor. 9 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Everything was ok, except for the parking, unshaded, rough ground & quite far from the tower.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique, not good.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

The place is good. The parking is too far. You need to remind the guests that during midnight they need to keep quiet not to disturb other guest.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

TinaPortillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Mary Joy

Disliked: Cleanliness

Naaaah!

Pros - location is along the roadside.. plenty of nearby restaurants Cons - Housekeeping/ cleanliness poor - shower head looks disgusting - You won’t be able to sleep like a log.. location is very very noisy!
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Jackson

Liked: Cleanliness, property conditions & facilities

Meh

Check-in and check-out were bad and they need to replace the pillows. Otherwise the view was great.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort

Not satisfactory

Place was nice, but the room is so small and some of the amenities are not free, you need to pay like pool and gym. Aside from that you need to pay cash deposit in front desk for $20.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

condo not hotel, lahat may bayad

I booked thru hotels.com and we thought this is a hotel, condo pala which is under Conceirge.. kaya if your planning to stay here be sure to bring foods because you need to walk half mile before makabili.. and also the parking area which is located beside clubhouse is so so so so far... grabe ang parking ubod ng layo sa tower, dapat masipag ka maglakad dito.. And because holiday kami nag check-in ubod ng haba ng pila sa reception, imagine need mo magparegister but you have to wait 1 hour na nkapila, may kasama pa kmi na mga bata kaya tapos sobrang daming tao at ang init sa lobby kaya kawawa.. also using Swimming pool has payment, 300/head because of holiday and parking fee is 150.. but the condo is clean, well spacious for us 5pax.. masikip na nga lang sa bed because 1double bed and sofabed lang ang meron, wala daw sila extra mattress.. wala din toiletries kahit sa room info meron nkalagay, luckily may tirang bathroom tissue ung last siguro na gumamit kaya meron sa bathroom, meron nmn handsoap un lang.. anyway, maganda nmn ung condo, next time siguro will rent nlang sa condo owner marami pala nag ooffer thru fb, late ko na nalaman mas mababa kc ang price compare kpag nagpabooked online..
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende modtagelse

Vi har bestilt 3 værelser, kun 2 af dem er klar, vi vil så gerne alle sammen gå op på de 2 værelser... Men det må vi ikke, dem der skal bo i det sidste værelse må ikke komme med op før det værelse er klar... Så vi må åbenbart ikke have gæster... Manden ved check in (den i underetagen) Er meget arrogant, og vil ikke gøre det mindste for at hjælpe os Udsigten er fremragende... Men nogle af værelserne er noget slidte, og rengøring kunne godt trænge til et kursus, for helt rent var der ikke...
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Like the amenities dont like the parking
Stayed 1 night in Mar 2019
Verified

8/10 Good

VisitingGuest

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
What I like: Clean, new, accessible. What I don't like: We had to check in beside a 7 11 store, put in a cash bond of 1,000 pesos, then go to the hotel itself, sign up with front desk, leave a government issued ID for the duration of my stay. When I made the on line booking, I indicated that there are 3 of us. When we got in the room, there were only 2 towels. No phone to call housekeeping, we have to go down to get the additional towels. Parking was paid separately at the parking lot. I was only visiting. I have another Expedia acct that I use in Canada to book flights & hotels & this is the first time that I had this experience with an Expedia booking. Things were all over the place.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit isn't clean.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Matt Louie

Liked: Cleanliness, staff & service

Staycation in the Wind

it wasnt as expected in the picure. the room was spacious however it was too plain. sofa bed was ran down. parking was too far. however the view of the taal volcano inside was breath taking. staff were pleasant and very helpful. lastly the lobby was extra ordinary
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

R.Krueger

Disliked: Cleanliness, amenities
The hotel looks deceiving nice on the outside but a disaster in the room. I guess you really get what you paid for with the price they are offering for I have still gotten nicer hotels for 60 dollars. First of all the bathroom was filthy, towels were used, floor, mirror and sink were not clean. No hot water at all to shower or wash hands with. The bed sheets on the bed were not clean found blood on the sheets down by foot area so did not notice it until morning. The fold out bed had what looked like semen on it and had no sheets or blankets. The room was to host 4 guest. They also have an ant issue so beware. I would most definitely look at other rooms. The room appeared to be nice when walking in but you will end up finding all the hidden gems that you probably do not want to find. The only positive about it was the view but hope you can sleep with bright lights and the sliding door does shut completely so wind is constantly whistling through it. Honestly would have just spent the other 20/40 dollars for another place. Pictures are very deceiving!! Best of luck and Happy hunting if you decide to stay at this hotel.
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so dirty honestly,the towel was wet when we received,the floor I don’t know why so oily,ask cleaners to clean is same also,very dirty,and the room have cockroaches 😭😭😭
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

woodrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a very great experience. Nice and clean place. I will highly recomended
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

AMENAIRAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

The place is really beautiful. Given the chance i will stay there for a week. The room is very clean. I love the lakeview from our room. Food is not a problem because there is 7 eleven at the UG.. But it could have been perfect if a recetionist is there as early at 7am to cater traveller who will check out earlier to catch a flight.. Thank you
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Rosalina

Liked: Cleanliness, staff & service, room comfort
No WIFI
Stayed 1 night in Oct 2018
Verified

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUALITY room with a NICE view!

We booked a room on the EIGHT floor. From the balcony, we had VERY NICE views of the Taal lake and volcano. In the room, there is a sliding door separating the bedroom from the rest of the room. There is NO Wi-Fi. For the check-in, the office is opened until 9:00 PM. It might be a good idea to check-in AS EARLY AS POSSIBLE, in case there are some problems with your room. Because, after 9:00 PM, there is no one in the office until the next morning. I understand that it might then take LONGER to get assistance. There is paid parking. As for the parking area, it might be a little bit of a walk, BUT ONLY IF you have a mobility issue.... IF NOT, then it is O.K! There is a fee for the use of the swimming pool. You have to pay at the building next door. You CANNOT pay at the pool itself.... something to keep in mind. SECURITY is GOOD at the entrances to the building.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i want to go back for a staycation

Very accomodating staff and very clean room..
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Anjo Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Overall had a nice stay. Staff of Conceirge at Wind Residences were very accommodating.
Stayed 1 night in May 2018
Verified

4/10 Poor

Jun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Deceiving Hotel Pictures

The room is too small for four adults, zero privacy, no room division and/or divider, no terrace, and they dare call it "Premium." The images of the rooms we'd seen prior to booking were clearly meant to deceive.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Nice location

Cant comment further. Just stayed to sleep from past 12 MN til 10am
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

No system, far parking lot and decent club house

The impression of the area is nice but I don't like that they do not have unified system of check-in and check-out. If I am a customer who just came from a 12-hour flight and I had to check myself in to multiple locations just to get into my room - I would be really upset. You have to surrender your ID to them and if they lose it, they just say "I'm sorry" and will not provide anymore assistance. On top of that, a guest have to park verrryyyyy far from the units. AGAIN, if you are very tired from a long flight - all I want to do is park my car, check in and go to my room. And as for checking-out - you have to do the same thing of checking-out to multiple locations which is the hardest check-out I've ever had. The room itself is small and not really the best, the clubhouse is decent but I really think you can find better value somewhere else for the same price.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is very clean and all the hotel staff are very friendly and the facilities are beautiful we enjoyed our stayed at your Hotel very good very nice
Stayed 1 night in Mar 2018