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Embassy Suites by Hilton Tampa USF Near Busch Gardens

3.5 star property

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Photo gallery for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Courtyard
Creator video
Presidential Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
3705 Spectrum Blvd, Tampa, FL, 33612
  • Place, University of South Florida
    ‪12 min walk‬
  • Place, H. Lee Moffitt Cancer Center
    ‪14 min walk‬
  • Place, Busch Gardens Tampa Bay
    ‪5 min drive‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds

37-inch LCD TV with cable channels, TV, pay films

Room, 2 Double Beds

8.6 out of 10
Excellent
(64 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay films

Presidential Room, 1 King Bed, Non Smoking

  • 113 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

King Bed Two Room Executive Suite

  • Sleeps 4

View all photos for Two Double Beds Two Room Suite

Interior

Two Double Beds Two Room Suite

  • Sleeps 6

King Bed Two Room Presidential Suite

  • Sleeps 5

Two Double Beds Two Room Premium Wellness Suite

  • Sleeps 6

Two Double Beds Two Room Premium Suite

  • Sleeps 6

King Bed Two Room Premium Suite

  • Sleeps 5

King Bed Two Room Premium Wellness Suite

  • Sleeps 5

Mobility/Hearing Access King Bed Suite with Roll in Shower

  • Sleeps 4

Mobility Access Two Double Beds One Bedroom Suite with Tub

  • Sleeps 6

Mobility Access Two Double Beds One Bedroom Suite with Roll in Shower

  • Sleeps 6

Mobility/Hearing Access Two Double Beds One Bedroom Suite with Tub

  • Sleeps 6

Mobility/Hearing Access Two Double Beds Suite with Roll in Shower

  • Sleeps 6

Mobility/Hearing Access King Bed Premium Wellness Room with Tub

  • Sleeps 5

Mobility Access King Bed One Bedroom Suite with Roll in Shower

  • Sleeps 4

Mobility/Hearing Access King Bed Suite with Tub

  • Sleeps 4

Mobility Access King Bed One Bedroom with Tub

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible, Wellness)

37-inch LCD TV with cable channels, TV, pay films

Room, 2 Double Beds (Hearing Accessible, Wellness)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

Hearing Accessible King Bed One Bedroom Suite

  • Sleeps 4

Hearing Accessible King Bed Premium Suite

  • Sleeps 4

Hearing Accessible Two Double Beds One Bedroom Suite

  • Sleeps 6

Hearing Accessible Two Double Beds Premium Suite

  • Sleeps 6

Mobility/Hearing Access King Bed Premium Suite with Tub

  • Sleeps 5

View all photos for Hearing Access Premium Wellness Two Double Room

Miscellaneous

Hearing Access Premium Wellness Two Double Room

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Hyatt Place Busch Gardens
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,439 reviews
The price is CHF 95
includes taxes & fees
10 Nov - 11 Nov
Hyatt Place Busch Gardens

About this property

Embassy Suites by Hilton Tampa USF Near Busch Gardens

Hotel with free breakfast, near University of South Florida
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. On-the-go breakfast is free. Other amenities include WiFi in public areas, self parking and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers 247 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Tampa USF Near Busch Gardens. During your stay, you're just a quick walk from University of South Florida Botanical Gardens. A free manager's reception, an outdoor pool and a restaurant are available.
  • Free on-the-go breakfast served daily
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from University of South Florida and a 4-minute drive from Busch Gardens Tampa Bay
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 16333 square feet (1517 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at Embassy Suites by Hilton Tampa USF Near Busch Gardens. For a fee, parking is available.

This 3.5-star Tampa hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton Tampa USF Near Busch Gardens has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,333 square feet of conference space
  • 19 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 9:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Busch Gardens Embassy Suites
Embassy Suites Busch Gardens Hotel
Embassy Suites Hotel Busch Gardens
Embassy Busch Gardens Suites
Embassy Suites Tampa
Tampa Embassy Suites
Embassy Suites Busch Gardens
Embassy Suites Hilton Tampa USF Busch Gardens Hotel
Embassy Suites Hilton USF Hotel
Embassy Suites Hilton Tampa USF Busch Gardens
Embassy Suites Hilton USF
Embassy Suites by Hilton Tampa USF Near Busch Gardens Hotel
Embassy Suites by Hilton Tampa USF Near Busch Gardens Tampa

Reviews

Embassy Suites by Hilton Tampa USF Near Busch Gardens Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 686 out of 1251 reviews
Rating 8 - Good. 247 out of 1251 reviews
Rating 6 - Okay. 123 out of 1251 reviews
Rating 4 - Poor. 99 out of 1251 reviews
Rating 2 - Terrible. 96 out of 1251 reviews

Reviews

10/10 Excellent

Myra

Stayed 5 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location great amenities nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to attend function at the hotel. Check in/out easy. The food could have been better but it was nice that it was included in price.
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FIVE STARS

Overall enjoyed the weekend. All the staff were vety friendly and were able to assist me with anything I needed. I will definitely be returning
Stayed 2 nights in Jul 2025

10/10 Excellent

christine

Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Stayed 2 nights in Jul 2025

4/10 Poor

Kevin

Business traveller
Disliked: Staff & service
The room had a musty smell, and the room service had an issue with providing towels.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angel, Ozone Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy hotel near buch garden was a exalent choice..I got lots of sleep and I found everything i needed in the area..Will stay again with out a doubt 🙋‍♂️
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the way the room was set up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Stayed 2 nights in Jul 2025

10/10 Excellent

Benjy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a convenient, safe, and quiet location. It's walkable to the college, shopping and dining options, and local attractions. With that said, the property also provides transportation for those in need. Overall, I would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Grethell

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien solo que no habían toallas suficientes en la habitación
Stayed 1 night in Jul 2025

6/10 Okay

Bekki

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
This property is in desperate need of an overhaul but likely won’t receive one because it is always full with USF families. Room just felt damp and musty. I will not utilize this hotel in the future when I’m back in the area. Also charged me and deposit plus a nightly fee even though I had already paid through Expedia. Had to call customer service to take care of it.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Big ad when you walk in about air purification services the reason they have that is because I need it. The room smells, horrible of mold or humidity. Unfortunately, couldn’t change the room because we had a double handicap and were in need of staying there due to visiting the Moffit Cancer center We were there from a Friday through Monday and although the purifier was running all weekend long, the smell never went away and to top it off they leave the air conditioners off between rentals, which idoes not help apparently it’s an issue with these 31 rooms. Avoid those that end with 31 Staff is nice and breakfast is good But I would not stay there again Management should check for mold
Stayed 3 nights in Jul 2025

4/10 Poor

Shawnta

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I’ve stayed in multiple Embassy suites in the past. This one by far has been the worst experience with this brand. I had a total of 4 rooms for my family. On room had a leak in it when we arrived. Another room had the toilet to overflow in the middle of the night without being used. The 3rd room had a sewer smell each time the toilet flushed. And the 4th room’s AC didn’t work. All of these issues were brought to the attention of the front desk and they didn’t seem to concerned nor try to make an effort!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy limpio, su desayuno es súper bueno ya que tiene una barra para omelets o huevos al gusto, está muy cerca del parque bush garden y tienen trasporte al mismo llamando a un teléfono desde las 9 am a 9 pm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela, INTERLACHEN

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
From start to finish this was a truly great hotel experience. Called a couple days prior asked about shuttle service- friendly and kind attitude. We arrived 530 Friday evening, easy check in. Clean hotel, rooms were fresh smelling, lobby and overall would stay again. Pool was refreshing and clean. Even with a couple events happening the hotel wasnt loud or obnoxious. The shuttle drivers were great.
Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The beds were a bit uncomfortable and there was no soap in the container, which sucked to find out while taking a shower, no small dish soap, had a little mishap after checking in by getting a king size vs double beds but they rectified it immediately.. small little details nothing major at all. All else was GREAT! Great staff, easy check in, good breakfast, easy parking. I definitely recommend. A small suggestion, it would help esthetics greatly if the round about river pond in the courtyard was working. Was a bit of an eye sore but Im a property manager that cant leave work at home Lol
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, everthing was clean and neat, breakfast was excellent!
Stayed 1 night in Jul 2025

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Busch gardens
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again.

Reserved two rooms 3 weeks prior to stay. Requested connecting rooms, if not possible rooms next to each other. We were placed on opposite sides of the 8th floor. The door for one of the rooms was non functioning so we were locked out of our room for 3 hours and were unable to enter. We were told the battery on the door needed to be replaced, but the technician was on break so we would have to wait. Finally, a manager came and manually unlocked the door and told us we would not be able to get back in if we left because the battery needed to be replaced. We were offered no compensation for this ridiculous inconvenience. The rooms both smelled like mold, the air condition vents were filthy and were incredibly loud. Housekeeping took our towels the following two mornings and did not replace, we had to physically go to the front desk and wait for towels to be handed to us. The last night we stayed, the guests in the room next door were incredibly loud and rude from 10pm until 3 am, even after multiple calls to the front desk, nothing was done. Don't get me started on the food, The eggs tasted like they were frozen, microwaved, frozen again, left out to thaw, then served. Worst stay ever and my family was so happy when it was over.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmen

Business traveller
Liked: Amenities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2025