Owner was very easy to get a hold of. We checked in earlier than listed and he was more than accommodating to our needs. I will note that there is no fridge, so if you have medications needing refrigeration that might be an issue, however nowhere in the listing was a fridge mentioned, so it's not like it was unexpected. The pool was pretty and the area was very easy to navigate. Checkout process was easy - just turn the lights off and lock up. Overall, I would stay again many times.