The Tsubaki Tower

4.5 star property

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Photo gallery for The Tsubaki Tower

Balcony view
2 bars/lounges
Outdoor pool, pool umbrellas
Camellia Room | Free minibar items, in-room safe, desk, blackout curtains
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
241 Gun Beach Rd, Tamuning, GU, 96913
  • Place, Mandara Spa at Hotel Nikko Guam
    ‪3 min walk‬
  • Place, Dusit Place Shopping Center
    ‪10 min walk‬
  • Place, T Galleria by DFS
    ‪12 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪5 min drive‬

Room options

Camellia Room

9.6 out of 10
Exceptional
(41 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Camellia Club Room with Club Lounge Access

9.6 out of 10
Exceptional
(80 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Camellia Junior Suite with Club Lounge Access

9.2 out of 10
Wonderful
(39 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Camellia Suite with Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

GOGO! GUAM X Japanese Only USD $60 coupon - Camellia Room

  • Sleeps 5
  • 2 Double Beds

Similar properties

About this property

The Tsubaki Tower

This smoke-free hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
The Tsubaki Tower offers 340 air-conditioned accommodations with minibars (stocked with some free items) and minibars. This accommodation offers separate sitting areas. 65-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Tsubaki Tower. During your stay, you're just a quick walk from Beng Teng Spa - Guam. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Beng Teng Spa - Guam and Mandara Spa at Hotel Nikko Guam
  • Free beach shuttle service
The Tsubaki Tower offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, spa services, and concierge services are also featured at the luxury The Tsubaki Tower. Self parking is free.

This 4.5-star Tamuning hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Tsubaki Tower has 5 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 40 for adults and USD 26 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to March 20 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 2 March 2026 to 20 March 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 70.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 26 for children
  • Rollaway bed fee: USD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Tsubaki Tower Hotel
The Tsubaki Tower Tamuning
The Tsubaki Tower Hotel Tamuning

The Tsubaki Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1119 out of 1418 reviews
Rating 8 - Good. 207 out of 1418 reviews
Rating 6 - Okay. 42 out of 1418 reviews
Rating 4 - Poor. 27 out of 1418 reviews
Rating 2 - Terrible. 23 out of 1418 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having stayed in most Guam properties, this has been my best stay overall. Strong product. Good service foundation. A few specific areas need attention. • Housekeeping. My room was rarely cleaned before 4:30 pm. This limits daytime rest and use of the room. Set an earlier service window or offer a guaranteed cleaning time. • Lobby lounge. Expand the menu. Many guests do not want buffet dining for every breakfast, lunch, and dinner. Add light, healthy, and à-la-carte options. • Pool bar service. Staff need to greet guests, smile, and engage. A simple “hello” and “enjoy your day” improves perceived service quality. • Check-out experience. No thank you, no “did you enjoy your stay,” no farewell. Train front desk staff to close the stay with warmth and acknowledgment. This is a missed brand moment. • Pool condition. Multiple tiles are loose. This is a safety and quality issue. Inspect and repair promptly. • Beach access. The beach was closed to guests. This removes a core resort benefit. Clarify the reason or reopen access. You have a strong property. Fixing these points will lift the guest experience materially and protect the brand.
Stayed 7 nights in Dec 2025

10/10 Excellent

youngchul

Travelled with family
Liked: Cleanliness, staff & service, amenities
깨끗한 룸 매우 친절한 직원
Stayed 2 nights in Dec 2025

6/10 Okay

YASUHARRU

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Stayed 4 nights in Dec 2025

8/10 Good

Cebu North

Liked: Cleanliness, staff & service, amenities
Our stay at The Tsubaki Tower was lovely. The room was spacious, brand new, and luxurious, with a breathtaking view. The staff were friendly, polite, and welcoming throughout our stay. The infinity pool was relaxing, and the location is excellent—walking distance to shops and restaurants. The gym was usable but felt stuffy and warm, while La Cantina rooftop bar had good service and music, but the air-conditioning was extremely cold. Breakfast was the area most needing improvement—quality, presentation, and delivery did not reflect a high-end luxury hotel. Housekeeping was also inconvenient; our room was cleaned very late each day. We were out in the morning and back in the afternoon, yet the room was still messy, making it hard to rest or take a nap before dinner. Room rates during Christmas were nearly three times higher than usual, which felt excessive given some services still needed improvement. I was surprised by the policy on special celebrations. With luxury hotels like Ritz-Carlton, Four Seasons, or Shangri-La, small complimentary gestures for birthdays or anniversaries—petals or cake—are usually offered. At Tsubaki Tower, even simple arrangements cost $50–$150 plus extra for cake, so I chose not to proceed. Despite these points, they were minor compared to our overall stay. It was still enjoyable, and The Tsubaki Tower remains a beautiful hotel with great potential.
Stayed 5 nights in Dec 2025

10/10 Excellent

YOUNGSANG

Stayed 2 nights in Dec 2025

10/10 Excellent

Yoon Hwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was wonderful. Balcony is completes the perfection. Staffs were very friendly. Facility condition was well maintained.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lee

Stayed 3 nights in Dec 2025

10/10 Excellent

Ari

Stayed 4 nights in Nov 2025

10/10 Excellent

GYEONGTAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

CHANHO

Stayed 3 nights in Dec 2025

8/10 Good

CHANG SUP

Stayed 4 nights in Dec 2025

8/10 Good

Yunsil

Stayed 3 nights in Dec 2025

10/10 Excellent

ZENAIDA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel staff. our room had a wonderful view.
Stayed 6 nights in Oct 2025

10/10 Excellent

Min Seok

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was amazing and service of employees also great. I would like to stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

julian, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and pool is awesome
Stayed 3 nights in Oct 2025

2/10 Terrible

Jaejung

Stayed 2 nights in Nov 2025

10/10 Excellent

Rolf

Stayed 3 nights in Oct 2025

10/10 Excellent

DONG HYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸이 너무 깨끗하고 훌륭합니다
Stayed 3 nights in Nov 2025

10/10 Excellent

SHUICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was satisfied with room,food,pool and sea view.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel, White sands missile range

Stayed 4 nights in Nov 2025

10/10 Excellent

JUNSUK

Liked: Cleanliness, staff & service, amenities
Everything is perpect
Stayed 3 nights in Oct 2025