Poor communication for check in did not match website advert, no details on how to enter property, site contact number did not work , mobile contacted person rude and abrupt, room was ice cold on arrival and radiators turned off, bathroom raditor not working and signs of damp evident on walls , not as throughly cleaned as exoected so overpriced for accommodation
Check in was remote. Not for me. No bar or food. Booked two rooms both freezing on arrival. Next morning shower ran cold despite sink having hot water (room 12). Stayed before but wont agian
Terrible there was no reception so I had to call the manager on the phone and he never offered any help plus he was soo rude, I had to get a code to get into my room and i basicaly had to beg him for it.
Lots of on-site parking, easy walk into town, its bed only no breakfast but that was fine for us, oddly there was no one on site, access to the property was by emailed code which was tapped into the front door access panel, but that was OK for us, same with the rooms. The only staff member I saw and spoke to was the cleaner.
We loved the family room it was so eazy to get in with codes and the room was well thought outand clean it was a lovely stay and will be using you again and telling all out your hotel
Town centre with great/convenient/secure parking in rare. This property also had a foolproof access system using codes...no keys... perfect !!
Comfortable bed, very clean with a personal vibe going on....
No fruit tea teas ..... But for what it cost that all is forgiven... especially as the coffee machine was heaven.. well done guys đ
To check in you got to text a number for code to get in. Then got it went to room 1. Room not been cleaned. Had to text again got a new room that was ok. Canât get no food here at all. Spoons only down the road.
Been staying here since 2015 and its gone downhill, never the same after COVID. Clean enough but just a room with a key lock outside the door, nothing else.
Even a few months ago there was breakfast and reception during the day but this stay there was nothing. No reception at check-in or someone there overnight, no bar or breakfast. Front door is left open so anyone could walk in and you let your self into your room with a key code to the key lock outside your door. Not ideal for some single travelers and certainly no deterrent on-site for noisy people staying there. I assume the front door is locked at some point in the evening. I didn't like the lack of any kind of security or personal touch and will look elsewhere next time I visit Taunton. On the plus side there are plenty of dinner and breakfast options nearby.
Jag har bott pÄ det hÀr hotellet flera gÄnger. PÄ vintern Àr det för kallt men den hÀr gÄngen var det alldeles för varmt. Ingen AC och dÄligt ventilation. Det var ganska svÄrt att fÄ sova.
Hade detta funkar sÄ hade det varit ok med resterande. Ganska sliten i övrigt, engelsk standard, unket luft. Ingen i receptionen, andra resenÀrer lÀmnade mitt i natten. Jag antar att missnöjet var stor dÄ elektroniska lÄsen utsattes för vandalism.
I was down for the cricket and literally just needed a room for the night. I wasn't bothered about needing a hotel with a bar, or a restaurant, or served breakfast in the morning.
In that respect, it did the job.