Host is responsive, the view is amazing, and this unit is conveniently located by the elevator. We were not able to utilize the balcony as we were strictly prohibited to access it due to building repairs. This unit could use a good cleaning (dust on fixtures, broken glass in the dish cabinet, utensils and cookware still had food on them). The hair conditioner unit is still broke in the owners bathroom. We were lucky enough not to have neighbors most of the week because once they arrived, you could hear them above you (moving chairs around all night) and next door (loud tv). Pool is huge and rules for the pool area and tennis courts are not enforced, which I guess is good for people who have pets (seen dogs and a pet bird hanging out on pool deck and tennis court areas). Overall, it wasnât horrible but donât think I would stay in this particular unit again.