Rooms were outdated, outside seating area and old golf area was closed and appeared to be torn up. The lights kept flickering on and off, and the hot water went from lukewarm to scalding during showers. Some of the hallways and rooms smelled lightly of cigarettes. The pictures of the property on the site are outdated or false. There is no direct view of the river, and the pictures look like they may have been from 30 or more years ago. On a positive note, the bed was comfortable and clean.
The moment I walked into the reception area I knew I had booked the wrong place to stay. The smell of damp mould in the reception area was overpowering. Outside the gardens were full of weeds, rusted guttering leaked water stains down the walls and there were growing plants and weeds in blocked gutters. Rotten timbers in the structure were visible and the whole exterior was very run down. The halls to the rooms were as bad, a very tired carpet and mould smell. The only thing that stopped me giving a terrible rating was the room was clean smelling and adequate for its purpose. It was very dated, the shower temperature was very difficult to control (one second hot, next too cold) and the hot water temperature was set at a dangerously high level that risked scaling guests. There was visible black mould creeping through gaps in the bathroom lining and paint blistering from moisture and mould. I bring bird watching clients from all over the world to stay in the South Island and I will never book this facility again.
Average room at average looking hotel but it's safe, not so expensive and good for a one night stay. Air conditioning worked fine, no free breakfast included, conveniently located.
No control of shower temp, cold one minute, scalding hot the next! Smelly old bath anti slip. Door hard to open/close. No separate fan from light switch ( loud fan). No safe. Door to rooms always open, broken yale on room door, some lights not working. Would not stay again.
Room was Not in good condition, however the staff were courteous. There was a side table missing beside my side of the bed.There was no power point on my side of the bed. There was no power point for the hair dryer near a mirror either in the bathroom or the main room.The carpet was badly in need of stretching ( buckling everywhere).Room was severely outdated and needs an overhaul.The price was competitive,however in the market that is Te Anu the Fiordland needs to be better