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Buckatree Hall Hotel

3.5 star property

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Photo gallery for Buckatree Hall Hotel

Exterior
Bar (on property)
Restaurant
Superior Twin Room | View from room
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
The Wrekin, Telford, England, TF6 5AL
  • Place, The Wrekin
    ‪29 min walk‬
  • Place, Sunnycroft
    ‪3 min drive‬
  • Place, The International Centre
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds (Scenic View)

Standard Twin Room, 2 Single Beds (Scenic View) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Single Beds (Scenic View)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Buckatree Hall Hotel

Hotel in Telford with a bar
Along with a bar/lounge, this hotel has WiFi in public areas and a business centre. Other amenities include conference space, concierge services and dry cleaning.
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Buckatree Hall Hotel, you'll be within walking distance of Sunnycroft. A bar, a business centre and dry cleaning service are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Sunnycroft and a few minutes from New Bucks Head Stadium
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are available in public spaces for a fee. A business centre and 6 meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3.5-star Telford hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 581 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 774 reviews
Rating 8 - Good. 270 out of 774 reviews
Rating 6 - Okay. 133 out of 774 reviews
Rating 4 - Poor. 62 out of 774 reviews
Rating 2 - Terrible. 45 out of 774 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Dean, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Good for when working away although the restaurant should be up and running by now and also have draught beer on
Stayed 4 nights in Nov 2025

2/10 Terrible

Gareth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under new ownership but in general needs to be gutted and started again now.
Stayed 1 night in Nov 2025

4/10 Poor

Andrew

Stayed 3 nights in Nov 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
The hotel was in a quiet location, the room was clean, tidy of a little dated in its decor. If/ when the owners start to update I’d suggest putting power sockets with USB charging points each side of the bed, the bed was comfortable and I had a good nights sleep during my stay.
Stayed 2 nights in Nov 2025

4/10 Poor

jessica

Was expecting to get food when we arrived to be told their restaurant wasn’t open as changed owners this was not advertised on the website. Although the room was okay the smell outside the room smelt of a fire. No heating also. Also took a while for them to find our booking. Hopefully all theses things can be fixed
Stayed 1 night in Nov 2025

6/10 Okay

Dean, Manchester

Liked: Cleanliness, staff & service
All was well but should have put in the website that bar and restaurant was out of action as your in the middle of know where
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid £40 and were quite happy for 1 night. We didn’t have breakfast booked. But the restaurant/bar was closed and there isn’t anything close by without a car. But shop/pubs minutes away by car. Room was freezing, lots of people complaining or being given heaters. We were moved and then perfectly warm. Carpets on stairs need a hoover. Nice decor in rooms. They felt clean. Reception were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I have stayed at this hotel twice before you then could get food delivered to your room. This time there was no food available and had to go to a pub to find a meal, no breakfast available again had to go out to find some and no bar. Definitely the worst stay I've had there and will not be going again. Hugely disappointed.
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Stayed 1 night in Oct 2025

4/10 Poor

Chanel

Business traveller
Disliked: Property conditions & facilities, room comfort
No heating and couldn’t adjust the shower so was scolding hot
Stayed 1 night in Oct 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor at sister hotel due to boiler breaking

Had a voicemail message left whilst I was at a wedding to say they were re-rooming us to sister hotel due to boiler breaking down. Rang when I got signal and the person I spoke to was quite rude. The hotel we stayed at was very run down, dirty, had a wasps nest outside the window, infested with ladybirds and the breakfast was abysmal.
Stayed 1 night in Oct 2025

10/10 Excellent

Roy, Bournemouth

Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Not much

No bar, no restaurant, no heating, no hot water, no staff on reception, no television working.
Stayed 2 nights in Oct 2025

4/10 Poor

Pratiti

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Poor facilities , avoid it!

This hotel has poor facilities, on check-in I was told that room heating was not working. Location is not good as there are no nearby restaurants. I will not recommend it.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Travelled with partner
My partner & I booked a last minute, overnight stay here. We were informed during Check-In that the heating wasn't working - but the hot water was... and were asked if we were happy with that as a refund cannot be given once we have Check-In. We asked to see the room, to gauge the temperature in the room, before deciding. My partner is fine with the cold. I am not and wouldn't be able to sleep if it is cold. We were taken to the room to gauge the temperature. Enroute through the corridors, we were greeted with the smell of tobacco and weed. Not very pleasant, appealing, nor inviting. Our room was an end room. It was cold. I wouldn't of been able to sleep in that temperature. We were offered a 4-poster bed room instead. I am not sure why the 4-poster bed was mentioned, when it was the room temperature and no heating, that was the issue. We viewed the "4-poster bed" room. It was a middle room and as soon as we walked into the room, we could feel that it was slightly warmer in there. We accepted this double room. The bed was clean and the mattress was nice and firm.There were only 2, fairly flat, pillows. Clean shower towels provided. In the bathroom - the ceiling was moldy, as was the bottom of the shower curtain. There was a tiny, single-use complementary bottle of shampoo and conditioner. Only 1, for 2 people. No hand soap. Slept fine but wouldn't go back there in a hurry. Much room for improvement.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff are incredible. So helpful.Thank you.xx

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Wez

Disliked: Property conditions & facilities, room comfort
Room extremely cold asked for heating but dident have any hot water was warm. Mattress needs updating as was sagging in centre and asked for more milk and never came to room to deliver had to go to reception to remind them
Stayed 2 nights in Sep 2025

2/10 Terrible

Sharon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Although very clean. There was no heating, which we didnt find out until we got there. We were supplied with a heater at 8pm and compensated y Experian. They could of contacted us before our arrival. And a complimentary breakfast at least
Stayed 1 night in Sep 2025

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but wasn’t told no bar or restaurant
Stayed 1 night in Jul 2025

6/10 Okay

Mrs. Sarah Jane Worthington

Travelled with family
Liked: Cleanliness, staff & service
Arrived late just to use the hotel to sleep for one night, left early the next morning. The hotel seemed very dated in its decor, however it was clean and comfortable for an overnight stay and the rate was excellent for two rooms.
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Compensation required

Absolutely no hot water this morning. How are you meant to wash? Compensation required please.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Stayed 2 nights in Jun 2025