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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, pool loungers
Banquet hall
Terrace/patio
Classic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Place, Blists Hill
    ‪9 min walk‬
  • Place, Iron Bridge
    ‪6 min drive‬
  • Place, Telford Shopping Centre
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

The Telford Hotel, Spa & Golf Resort

Suburban hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

Reviews

The Telford Hotel, Spa & Golf Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 752 reviews
Rating 8 - Good. 260 out of 752 reviews
Rating 6 - Okay. 79 out of 752 reviews
Rating 4 - Poor. 27 out of 752 reviews
Rating 2 - Terrible. 11 out of 752 reviews

Reviews

6/10 Okay

Jeremy

It said free toiletries the only thing we got was shower gel, everything else you had to purchase , at £183 for one night. restaurant was fully booked, so had to eat in lounge, spa reservations again difficult to get a booking, check in is after 3pm and checkout is 11am you don’t even get the room for 24hours. Not happy as a birthday treat!
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness
Nice room
Stayed 2 nights in Jun 2025

10/10 Excellent

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The Telford Hotel, Spa & Golf Resort LOUIS SHIRLEY
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient, good breakfast, nice meal in the restaurant although a bit pricy the food was good.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Great stay, room was spotless and comfortable. Highly recommend the restaurant, such lovely food and attentive service. Wouldn’t hesitate to book again.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay over

Really nice hotel. Nice clean and comfortable room. Very spacious room and bathroom. Couldn't fault anything about our stay .breakfast was really nice with plenty of choice for any tastes. Overall a nice experience for me and my daughter.
Stayed 1 night in May 2025

2/10 Terrible

Carl

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Arrogant manager that was a yes man

Very disappointed went with a golf group and had two nights booked decided to travel up the night before so booked separately and the first night room had air conditioning and when we check we asked if we could stay in the room and was told no but the room would be the same on moving rooms the room had no air conditioning and was not as nice. When we wuerries this we were told not all rooms have aircon but this is advertised on their website. The member of staff calling himself the operations manager was very arrogant and just kept repeating yes to us when we asked questions and had no answer apart from this he just wanted to get rid of us. When asked about rectifying this he gave no response apart from give me 10 minutes and never came back to us with an answer. Would avoid this hotel like the plague. The money we paid for 3 nights hotel and golf was definitely not worth it and the golf course was in poor condition and the hotel was very much below standard.
Stayed 1 night in May 2025

10/10 Excellent

DIRODIRA

Stayed 4 nights in Apr 2025

10/10 Excellent

rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the second we walked in we were greeted with lovely reception staff, the lady who served us was amazing kind and always had a smile , the room was unbelievable and clean, would 1000% be my first choice for a hotel getaway again!
Stayed 1 night in May 2025

10/10 Excellent

rod

Top Hotel

Amazing stay staff brilliant as usual
Stayed 2 nights in Apr 2025

4/10 Poor

Nathaneal

Stayed 1 night in Apr 2025

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing birthday stay :)

Amazing stay for me and my boyfriend, staff were really friendly and even gave us a free breakfast for my birthday. Lovely touch of a balloon display and birthday card in the room too. Would definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, nice room, very attentive staff, slightly disappointed about the bar being closed when we arrived back, after we was told it would be still open, apart from that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Surita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service
Lovely quiet arra to rest durung business trips, but paying for additional room space wasnt worth it as i had trouble getting in and out the shower due to the door being tight to the toilet. The restaurant also seems to have gone down hill and i was served almost burnt and greasy chips with my gluten free meal
Stayed 1 night in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Business traveller
Liked: Cleanliness, staff & service
Really convenient for visiting our site in Telford. Room facilities not consistent as some guests had fridges but i upgraded and tye bathroom was rather tiny so struggled getting out I f the shower and restaurant food seems to have gone downhill. I had gluten free fish and chips but the chips were very dark and greasy. We therefore opted to eat out the next night.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erling

Stayed 2 nights in Feb 2025