The room was extremely hot although the heating didn't work. The window would not open.
Only one member of staff on reception and the bar so we couldn't get a drink in happy hour as she was rushed. Also she was new.
The food was expensive and not very good.
Lovely friendly staff, a little dated, but we only slept in the room and were out for most of the time. Had diner there and the food was amazing, couldnât fault it
The general condition of the property was dreadful - broken window panes, tissues stuffed in windows to keep out drafts, wall paper peeling off the walls, wash hand basins that didn't drain, no space between bed and wardrobes, shower unsafe to use etc etc. I will not be returning. Need I go on!!!!
First impression on Hotel was quite nice. Greeting from front desk was very friendly but when directed to our room we were told we were on the first floor and for some strange reason the lift started on the first floor! We asked for assistsnce as my husband has bad knees. We were told there was none. We struggled up the very steep stairs only to find the lift then went to the 2nd floor so we would have to go back down more stairs to reach our room down a corridor at the back of the hotel. Arrived exhausted with two large suitcases to a small double room. It was pleasant enough but the bathroom could have done with a clean. We stayed 4 nights but would not stay there again as it definitely needs an upgrade.
Hotel is a solid 3 star and it does not pretend to be anything else. The hotel is dated but very clean all the staff were very friendly.
Be aware even though there is an elevator you will still have to walk up stairs to get to it and then again to your room. Maybe an issue if you have mobility problems.
Overall we were happy with our stay and thought it was good value for august bank holiday.