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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Lobby sitting area
Room, 1 King Bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillow-top beds, desk
Lobby sitting area
Food and drink
BBQ/picnic Area

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • Fort William Gardens
    ‪6 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Intercity Shopping Centre
    ‪7 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking (Top Floor)

8.4 out of 10
Very good
(14 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn

Eco-certified hotel with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Comfort Inn offers 80 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Redwood Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a gift shop
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from International Friendship Garden and a few minutes from Redwood Park
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the eco-certified Comfort Inn. Self parking is free.

This Thunder Bay hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 307 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 182 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shafiquzzaman

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 4 nights in Mar 2025

8/10 Good

Wendalyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honesty, the room was quite dirty. I had piles of sand swept up around the walls, and old spills with ants around them, dripping down the wall and pooled on the ground and wrappers under the bed. The floor in the bathroom had a fair bit of hair and dirt. I had put up a do not disturb sign, but came back and my room had been made up, and everything moved. I have expensive gear and I would have preferred it not be touched and I can make do with the linens I had as I was the only one in the room, which is why I had the sign on the door. Everything else was great, staff were nice, breakfast good, check in and out good, just the cleanliness of the room was a bit of a downer. Not fun walking around and getting dirt and sand all in your toes and socks.
Stayed 3 nights in May 2025

8/10 Good

Trudy

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Max

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient, clean and all conditions were met.
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t tell if this hotel was for low income as well, or just a regular hotel. I didn’t feel like it was clean enough to have a shower. Hallways wreaked of pot/weed. People outside were bbqing. I just felt unsafe leaving a car packed full of stuff. When I explained to the desk clerk, he told me to leave my car parked where I had pulled in. I will be travelling back thru Thunder Bay and will find a different hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Robyn

Stayed 1 night in Apr 2025

8/10 Good

Margaret, Stratton

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was great. We just wished our towels had been changed the second day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and well equipped clean room. Great nights sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
I hated having to track dirt from outside into our room every time we came in and out. A small carpet at the door would certainly help!
Stayed 1 night in Apr 2025

10/10 Excellent

danii

Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't appreciate my email being used to join their choice rewards without my approval.
Stayed 1 night in Apr 2025

8/10 Good

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lambert

Stayed 1 night in Apr 2025

8/10 Good

Morris

Stayed 1 night in Apr 2025

8/10 Good

Roslynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel and the property was clean and tidy. We stayed for 2 nights. It would have been nice if the maids came in and made the bed, swept the floor, changed the garbage and gave us clean towels after the first night. But that didnt happen, very disappointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Very clean and quiet

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
After a 12 hour drive in northern Ontario it filled all my tired bodies needs!
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Travelled with family, Business traveller
Liked: Amenities
Last minute booking due to medical so didn’t really have much time to check anything out. Room was clean and staff were wonderful.
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
A more modest accommodation, but super nice staff, very clean and an excellent breakfast. Very welcoming to our cat. Thank you!
Stayed 1 night in Mar 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Hubby spent last night here, arriving late from driving since the early hours in the morning. The room he was out in had a smell of smoke (someone had covered the smoke detector), there was food smeared on the TV. He went to see the front desk staff and they moved him rooms. His next room was better but there was an issue with the air conditioning/ heating unit. He said the staff was great and apologetic. We have stayed here before and there was no issues. I think it is starting to show some wear and tear around the building.
Stayed 1 night in Mar 2025