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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Hallway
Bar (on property)
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with indoor pool and restaurant
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Change of towels is available on request
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Superior Inn Hotel and Conference Centre Thunder Bay. During your stay, you'll be close to Redwood Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lake and Spruce, a family restaurant with pool views
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Superior and a few minutes from International Friendship Garden
  • Pets welcome for a fee (restrictions apply)
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

Lake and Spruce – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2026 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 308 out of 1060 reviews
Rating 8 - Good. 248 out of 1060 reviews
Rating 6 - Okay. 213 out of 1060 reviews
Rating 4 - Poor. 131 out of 1060 reviews
Rating 2 - Terrible. 160 out of 1060 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Dimple

Liked: Cleanliness
Clean room but bed sheets could have been more clean .there was weird odour in pillow cases , bed sheet .
Stayed 1 night in Oct 2025

8/10 Good

Anick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Ebenezer

Stayed 5 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the pool
Stayed 2 nights in Oct 2025

8/10 Good

Corrina

Stayed 4 nights in Oct 2025

8/10 Good

Norman

Travelled with family
Liked: Staff & service, amenities
It was ok. Pool crowned.
Stayed 1 night in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom vanity started to show its age, leaky taps. Better sleep than at other hotels. I think it was memory foam. Good all around
Stayed 1 night in Oct 2025

6/10 Okay

Beverley, Orono

Travelled with family
Liked: Staff & service
Room was okay. People hanging around the front entrance was troublesome.
Stayed 5 nights in Oct 2025

6/10 Okay

Darren and Cheryl lynn

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was cleaned. My family loved it.
Stayed 1 night in Oct 2025

2/10 Terrible

FAITH ELIZABETH ANNE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel seemed nice to start until the heat in the room did not work! The room was at 18 degrees Celsius for 48 hours as they said there was nothing wrong with it and no blankets. This hotel does not have blankets available which is the very first hotel I have ever stayed in both warm and cold climates that does not have blankets. There is a sheet and thin comforter on the beds. I spoke to my mom about it after the second night and she called the front desk. Within 5 minutes there was a space heater and second light comforter brought. The room then made it to 20 degrees for the last 24 hrs I stayed which still is too cold for my comfort. Unacceptable customer service and response to the problem leaving me with an uncomfortable stay for my vacation visiting the area. I should have been provided with a room with heat after my first complaint!
Stayed 3 nights in Oct 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs to be cleaner

The toilet seat in our room was discolored and peeling, very gross looking. If they are willing to leave something like a toilet seat that is so simple to change then I can't imagine how all the things you can't really see are. Pool also had a green tinge to it, our son didn't want to go in it. The lounge was decent, had good tv set up to watch sports.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

8/10 Good

Beau

Stayed 1 night in Oct 2025

8/10 Good

Ann

Business traveller
Stayed 3 nights in Oct 2025

6/10 Okay

Moreah

Disliked: Cleanliness, staff & service
to noisy.
Stayed 1 night in Oct 2025

2/10 Terrible

Cameron Scott

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Cheryl lynn and Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better stay for us this time around! Quick easy check in! Room was clean, bathroom was missing some handsoap! Other then that every else was good!
Stayed 1 night in Oct 2025

2/10 Terrible

Armina

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 1 night in Oct 2025

8/10 Good

Emily

Stayed 1 night in Oct 2025

4/10 Poor

Susan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were like sleeping in craters no support , the pillows were hard , the room was hot, the electrical outlet beside the bed did not work . I had to select poolside room as I use a cane and your website said no elevator , the pool was advertised to close at 9 but was open past 10 so noisy , there was a lot of running upstairs after 10 . Overall very disappointed. On a positive note the staff were nice and we had a lovely supper in the lounge
Stayed 1 night in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean room, and friendly staff. very good stay overall. Would not recommend the restaurant though
Stayed 2 nights in Oct 2025

6/10 Okay

Ernest

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern
Stayed 1 night in Oct 2025