This place was spotless throughout, had our evening meal here which was delicious.
Staff were pleasant and friendly, only slight niggle was the bedroom was a little chilly when the heating went off.
This is a very old hotel. No lift/elevator so that is something to consider. Blood stains on my bed wrap (more for decoration) Alerted front desk and guy was really nice and came and removed it. Paint peeling from bathroom ceiling. Noisy outside as my room faced the busy street.
Staff were excellent but were overstretched on the night we stayed. Dinner was delayed by over an hour and half and eating late does not suit me due to a family party. There is not much else in Thurso so was glad to have hot food anyway. Food was good and breakfast ok.
A good, well-run hotel. No criticisms. Also, we had a slight problem with a noisy resident in the next room to us. I contacted the night porter who quickly sorted things out, calmly, politely and effectively.
The restaurant is exceptionally good - way above the general standard of freezer to microwave meals you encounter so often.
The front desk went ubove and beyond to help us out and meet every request. The restaurant had amazing food and the wait staff was excellent and top of things in super friendly would definitely recommend.
Our room was clean and comfortable. The bathroom was spacious with plenty of places to put/hang your toiletries or clothing on. I think the walls are thin because it was quite noisy. The shower pressure was weak and although breakfast was good, there were no millk alternatives.
Hotellet kanske behöver lite uppdatering gÀllande badrum och inredningen. Unken/mögellukt. Vi förstÄr att man kanske inte har den ekonomiska möjligheten att göra allt men det skulle nog vara bra om man tog tag i mögellukt. Vi bÄde i ett rum pÄ baksidan av hotellet. Vill dÀremot pÄtala att maten var över förvÀntan. Frukost var normal engelsk frukost.