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Hotel Grand One Plaza

3.0 star property

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Photo gallery for Hotel Grand One Plaza

Sun deck
Deluxe Room | 1 bedroom, desk, iron/ironing board, free WiFi
Interior
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
8269 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • Centro Cultural Tijuana
    ‪12 min walk‬
  • Tijuana Customs - Garita El Chaparral
    ‪13 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Panoramic Room

Panoramic Room | 1 bedroom, desk, iron/ironing board, free WiFi

Panoramic Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

8.6 out of 10
Excellent
(89 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand One Plaza

Central hotel connected to a shopping centre in Tijuana with a full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Hotel Grand One Plaza offers 54 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grand One Plaza. During your stay, you'll be connected to a shopping centre and just a quick walk from Av Revolución. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
Hotel Grand One Plaza offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Grand One Plaza. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.
Hotel Grand One Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand One Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand One Plaza
Hotel Grand One Plaza Hotel
Hotel Grand One Plaza Tijuana
Hotel Grand One Plaza Hotel Tijuana

Hotel Grand One Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 890 out of 1424 reviews
Rating 8 - Good. 260 out of 1424 reviews
Rating 6 - Okay. 108 out of 1424 reviews
Rating 4 - Poor. 59 out of 1424 reviews
Rating 2 - Terrible. 107 out of 1424 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its honestly a beautiful hotel. Its very modern compared to surrounding hotels. Staff is super helpful and genuinely nice. They have 2 entrances, one on the side street and the other is right in front of the strip which worked out great. The only thing i noticed was that the walls were thin to hear everything else but that wasnt a problem for us at all
Stayed 2 nights in May 2025

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place and very affordable. Staff was amazing and hotel is right in the tourist area so you can walk to wherever you want to go
Stayed 7 nights in May 2025

8/10 Good

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Brenda

Stayed 2 nights in May 2025

6/10 Okay

Vanesa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff was great room was ok for the price it’s close to a lot of shopping and restaurants
Stayed 1 night in May 2025

4/10 Poor

Larry

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 3 nights in May 2025

10/10 Excellent

Rudy, HOLLISTER

Liked: Cleanliness, property conditions & facilities
Excellent location and price
Stayed 3 nights in May 2025

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in May 2025

10/10 Excellent

Salvador Rafael

Travelled with group
Liked: Amenities
Excellent
Stayed 1 night in May 2025

6/10 Okay

jason

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

jason

Liked: Staff & service
Staff is fantastic. At your service. Very little English but you're in Mexico so ...Rooms are small, cheap furniture, thin and cheap towels, etc. It's all about location, and a roof for the night.
Stayed 1 night in May 2025

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Late Check in

Our room was not available at the 3 pm check-in time; We were able to check in at 5pm. We asked to check out an hour later, the next day, 1 pm instead of 12 pm; they said they would charge us $20. This is after a late check-in. Good hotel with a nice rooftop.
Stayed 1 night in May 2025

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excelent rooms
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Angel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hoteys little load at night partly my fault for leaving my window open. Clean rooms friendly staff within walking distance to Avenida Revolucion.
Stayed 1 night in May 2025

10/10 Excellent

Araceli

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service, clean, safe, soft towels but we need more towels , everything was good
Stayed 1 night in May 2025

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
There is a glitch upon check in, not finding my booking initially but this is the first time for even though I have with this property several times already. Also I am not sure if it was a language barrier thing but I was inquiring regarding early check-in the front desk lady was a little snarky in answering back. The room was nice and clean, I just wish they give same attention to shower area, it needs an update and hot/ cold shower is difficult to manage.
Stayed 2 nights in May 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience, a club next door music blaring until 5 am, staff talked loud and it echoed in the hall ways. They charged me $10 for a key and I found my key in the room and would not give money back. Front desk became agitated. Would not recommend this place. Staff not friendly.
Stayed 1 night in May 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed about a week and staff had a friendly great service and quick
Stayed 4 nights in May 2025

10/10 Excellent

Johan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and I like the services
Stayed 1 night in May 2025

10/10 Excellent

Hugo

Stayed 2 nights in May 2025

10/10 Excellent

Faheem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alvaro

Stayed 1 night in May 2025