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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Property amenity
Reception
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Macroplaza Insurgentes
    ‪8 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

1 bedroom, in-room safe, desk, blackout curtains

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Hotel in Tijuana with free breakfast and fitness centre
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Tijuana Otay by IHG. During your stay, you're just a quick walk from Alameda Otay. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 906 reviews
Rating 8 - Good. 101 out of 906 reviews
Rating 6 - Okay. 19 out of 906 reviews
Rating 4 - Poor. 12 out of 906 reviews
Rating 2 - Terrible. 28 out of 906 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Silvia

evrithig very good service
Stayed 1 night in May 2025

10/10 Excellent

Sachindra

Travelled with partner
Very neat and clean. Polite staff
Stayed 3 nights in May 2025

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really bad experience. The room smelled like feet. There was no water to shower when we got there Saturday night. The iron wet was not working properly. The continental of breakfast had no f flavor . Do not recommend and will not come back.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area and very clean
Stayed 1 night in May 2025

8/10 Good

Emiliano, HOLLISTER

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and family friendly
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Grean service
Stayed 1 night in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Rogelio

Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

Edgar

La ubicación esperfecta, era dormir una noche y al dìa siguiente cruzar a SD por garita Otay, super conveniente. Me sorprendió la calidad del desayuno.
Stayed 1 night in May 2025

10/10 Excellent

Luis, El Paso

Liked: Staff & service, property conditions & facilities
Grwat location
Stayed 1 night in Apr 2025

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked everything.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

8/10 Good

Briseida

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam, Moreno Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Anabel G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

10/10 Excellent

panfilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in new condition. Rooms are very spacious and it includes free breakfast. Great location near the otay boarder.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it all
Stayed 1 night in Apr 2025

10/10 Excellent

Luis, El Paso

Liked: Cleanliness, property conditions & facilities
Nice option at the area
Stayed 1 night in Apr 2025

8/10 Good

jose

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They need more people checking in customers
Stayed 1 night in May 2025