Naruto Grand Hotel Kaigetsu

2.5 star property

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Photo gallery for Naruto Grand Hotel Kaigetsu

Public bath
Exterior
Desk, bed sheets
Twin Room, Smoking | Jetted bathtub
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
82-88 Narutochou Tosadomariura, Naruto, Tokushima, 772-0053
  • Place, Otsuka Art Museum
    ‪16 min walk‬
  • Place, Naruto Park
    ‪2 min drive‬
  • Place, Uzu-no-Michi Walkway
    ‪3 min drive‬
  • Airport, Tokushima (TKS)
    ‪14 min drive‬

Room options

Japanese Style, Mountain View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 5
  • 5 Single Futons

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Japanese Style Room, Ocean View, Non Smoking Half board

8.2 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 5
  • 5 Single Futons

Japanese Style Room, Ocean View, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 5
  • 5 Single Futons

Japanese Style Room, Mountain View, Half Board, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 5
  • 5 Single Futons

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About this property

Naruto Grand Hotel Kaigetsu

This ryokan features a full-service spa, a restaurant and a microwave in a common area. Self parking is free. Other amenities include a fridge in a common area and gift shops/newsstands. Housekeeping is available once per stay.
Naruto Grand Hotel Kaigetsu offers 39 air-conditioned accommodations, with complimentary slippers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Housekeeping is provided once per stay.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 11:00 AM.
During your stay at Naruto Grand Hotel Kaigetsu, you're just a quick walk from Setonaikai National Park. You'll find features such as free self-parking, plus a full-service spa and a restaurant.
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Treat yourself with a visit to the full-service spa
  • Amenities include meeting rooms, a gift shop and a lift
  • Just a 2-minute drive from Otsuka Art Museum and a few minutes from Tokushima Prefectural Uzunomichi
There's a restaurant on site. Naruto Grand Hotel Kaigetsu offers its guests a full-service spa. Naruto Grand Hotel Kaigetsu also features gift shops/newsstands, a lift, and a microwave in a common area. Self parking is free.

Smoking is allowed in designated areas at this Naruto ryokan.

Naruto Grand Hotel Kaigetsu has a restaurant on site.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Full-service spa

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Full-service spa

  • Public bath open from 6:00 AM - 11:00 AM
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

GRAND HOTEL KAIGETSU
NARUTO GRAND KAIGETSU
GRAND KAIGETSU
Naruto Grand Kaigetsu Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan
NARUTO GRAND HOTEL KAIGETSU Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan Naruto

Naruto Grand Hotel Kaigetsu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 272 reviews
Rating 8 - Good. 109 out of 272 reviews
Rating 6 - Okay. 37 out of 272 reviews
Rating 4 - Poor. 17 out of 272 reviews
Rating 2 - Terrible. 4 out of 272 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older hotel but you can see the ownership takes pride of the hotel. Beautiful location. i would stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need an escape from the city but want something not too far from a tourist attraction or the highway, this is a great place. Half board option provides a sumptuous buffet dinner with unlimited sashimi (hamachi, tai, tuna tataki).
Stayed 3 nights in May 2025

8/10 Good

Owen

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness

The staff was kind and friendl. Many spoke enough English to help me out. The food was delicious. And the rooftop hot tub was a dream. The hallways and room are a little muggy at first, and the smell of wood is strong, but once I turned down the ac and spent enough time it was all fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nagisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place with a great view!

The services were great, not too much either. The ocean view from the hotel was fantastic. The furniture at the lobby was comfortable and the view was nice too. Breakfast was delicious!
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Apr 2023

6/10 Okay

Yet man

Disliked: Staff & service, property conditions & facilities
Hotel facilities old Dinner and breakfast buffet style Food quality average
Stayed 1 night in Nov 2022

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient location and friendly staff

Overall good. The hotel is a bit old and due for renovation. Staff is friendly and the room is sizeable.
Stayed 3 nights in Oct 2018

8/10 Good

Yasutomi

Travelled with family and small children
Liked: Cleanliness, amenities
スタッフの対応が丁寧で良かった。 部屋も綺麗で良かった。 また行きたいです。
Stayed 1 night in Nov 2025

10/10 Excellent

YOSHINOBU

Liked: Cleanliness, staff & service, amenities
食事、景色は最高です。地元の食材や料理も多くて驚きました。スタッフも愛想良く気持ちよく滞在できました。
Stayed 1 night in Nov 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Rumiko

Stayed 2 nights in Nov 2025

8/10 Good

TOMOKO

Stayed 1 night in Nov 2025

10/10 Excellent

Miwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
清潔でした。スタッフも気持ちの良い対応でした
Stayed 1 night in Oct 2025

8/10 Good

takashi

Travelled with group
Liked: Cleanliness, property conditions & facilities
スタッフの応対は丁寧で良かったです 食事は夕朝ともバイキングでした 種類も多く、質も良かったです あと、食事スタッフがハロウィンのカチューシャ着けてましたが季節感が出て良かったと思います 客室も山側がリーズナブルだったので指定しました。コスパ的に良かったです 一つ言うなら、大浴場が温泉だったら、もっと良かったです
Stayed 1 night in Oct 2025

10/10 Excellent

YUKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
フロント、食事共にスタッフのお気遣いが良い。
Stayed 1 night in Oct 2025

8/10 Good

Willis

Stayed 1 night in Oct 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

NATSUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ディナーバイキングでの食事中にスタッフさんがテーブルを回って、写真を撮ってくださいました。ハロウィンの仮装をしていて、とても華かなでした。 祖母の誕生日のお祝いも一緒にしてくださり、とても思い出に残る時間でした。 また、利用したいと思います。
Stayed 1 night in Oct 2025

10/10 Excellent

KAYOKO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海が目の前で遊びやすく、足洗い場もあるのがよかったです。ウェルカムドリンクや、 お風呂上がりのアイスも無料なのが嬉しいです。夜のバイキングでは、旅の目的を聞かれて敬老の日のお祝いでといったら 、フルーツお祝いプレートまでサプライズでご用意してくださって、家族写真やフレームまでつけてプレゼント来てくださり大感動でした。 朝、露天風呂からの日の出の景色も最高すぎました。今まで見た中で1番と思いました。 子供、おばあちゃん、も大満足のお宿でした。スタッフの方も丁寧だし親切でトークもうまく楽しかったです!ありがとうございます
Stayed 1 night in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service
料理大変美味しかったです。 スタッフの対応も親切でとても良かった!
Stayed 1 night in Sep 2025

8/10 Good

chie

Liked: Staff & service, property conditions & facilities, room comfort
海が見渡せる客室は、ひと昔の昭和チックでした。室内全体的にキレイにされていたのですが、TVまわりのホコリは気になってしまいました。 スタッフの方々は皆穏やかで物腰が柔らかく、丁寧に接客していただきました。 シャンデリアが豪華なビュッフェ会場も、スタッフの方が写メを撮ってくれたり、サービスが良かったです。お食事の内容、種類なども充実していました。 お風呂は天空の湯として、更に階段を上る最上階に、見事なオーシャンビューの開放的な温泉が良かったです。 沢山楽しませていただきました。有難うございました。
Stayed 1 night in Sep 2025

10/10 Excellent

Hei Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice seaview, parking area is near enough
Stayed 1 night in Sep 2025

6/10 Okay

??

プレミアムバイキングと言う触れ込みでしたが、地元食材は使用されていたものの、バイキング感は拭えず、さほどプレミアム感は感じませんでした。 反面、最上階の浴室の景色は、鳴門大橋が間近に見え最高でした。
Stayed 1 night in Sep 2025