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&Here TOKYO UENO

3.0 star property

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Public bath
Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets
Public bath
Lobby sitting area
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(21 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(19 reviews)
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)
  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(33 reviews)
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

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About this property

&Here TOKYO UENO

Hotel with a restaurant, 3-minute walk to Ueno Park
This hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Ueno Park and 4 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1980 for adults and from JPY 1980 for children
  • Covered self-parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 943 out of 1194 reviews
Rating 8 - Good. 204 out of 1194 reviews
Rating 6 - Okay. 28 out of 1194 reviews
Rating 4 - Poor. 14 out of 1194 reviews
Rating 2 - Terrible. 5 out of 1194 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great and the staff was very accommodating
Stayed 13 nights in Sep 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience at this property. Clean, roomy, and walkable to anything you need including Ueno park. Easy access to akihabara and train/subway system. Will 100% be coming back on my next Japan visit!
Stayed 6 nights in Sep 2025

10/10 Excellent

Adriel, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Big room for a family of 4. Onsen was great. Staff spoke English and Spanish.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yuxiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at &Here Tokyo Ueno. The hotel is in a fantastic location, just steps away from subway stations, the Narita Skyliner, and Ueno Park, making it easy to get around and explore the city. The surrounding area is filled with shopping and dining options, and convenience stores are right nearby for quick needs. The staff were very friendly and helpful, which made the experience even more welcoming. Our 3 beds room located on the 9th floor was surprisingly spacious, very clean, and quiet — perfect for resting after a busy day in Tokyo.
Stayed 7 nights in Sep 2025

10/10 Excellent

Izumi

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

YIDING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was decent but not very flexible with check-in and out. Area around the hotel is busy with lot of “clubs” and bars. Probably not too safe to walk around in the night without being hustled.
Stayed 1 night in Sep 2025

10/10 Excellent

UNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at &here hotel in Ueno. The location was excellent—just a short walk to JR, Chiyoda, and Ginza lines, making it super convenient for getting around Tokyo, directly to and from Narita airport on the Keisei Skyliner. It is situated at a location surrounded by convenient stores and restaurants. It is also just across the street of the beautiful Ueno park. The hotel itself is new, modern, and very clean. Our room 901 was quiet, everything in working order. We had a very restful sleep during our stay. Cleaning service is not provided daily, however, garbage is cleaned out and clean towels are provided daily, which is more than sufficient for us. An extension to my partner, Stephan's review on Google. A special mention goes to Do at the front desk. His level of customer service was outstanding—he went above and beyond to make sure everything was perfect when we checked in. Truly some of the best hospitality we've experienced. Thank you. Another highlight was the public bath on the top floor, which overlooked the pond at the Ueno park. It was such a relaxing and unique bonus. We highly recommend this hotel and looking forward in staying at &here again the next time we will be in Tokyo.
Stayed 5 nights in Sep 2025

10/10 Excellent

Greg

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Nourra

Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Brett, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Raisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quieter area of Ueno, right by Ueno Park. Also less than 10 mins from a metro station. New hotel, clean, lots of amenities provided. We got the triple bed with bunk - it was spacious and there was a mini kitchen too which was nice. Would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Azusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was busy street behind the building but it was very peaceful front side because of ueno park.
Stayed 2 nights in Aug 2025

4/10 Poor

Xiaoli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is at a good location and clean. The room is very small. We tried to check in 1.5 hours earlier than scheduled but was told that have to pay 9400 JPY for the that even if they already have room available. No spring water is provided. There is water fountain and vendor machine at the 2nd floor.
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff at the front desk. They shared a warm welcome upon our arrival, provided helpful recommendations and offered lovely sentiments upon our departure. The building is “open air” on floors 2 and above, which means no air conditioning in the hallways to rooms. Rooms are air conditioned. This design imbues a unique ambiance with the gentle rumblings from the street below. The location is close to exciting sites like Akihabara, Ginza and Tokyo station. Lots to see and do. There’s an interesting shopping district a 3-minute walk away with many food and shopping options. For families, my only concern is the street behind hotel had a lot of bars during our visit (summer 2025) that did not feel safe/smart to walk down at night. Also the streets surrounding were strewn with garbage throughout our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, modern
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ambra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The staff was great, the rooms are spacious and clean and it is right in front of the park, so we could go for a run in the morning, as well as admiring the view from our window. It's very well connected with buses and metro lines - the shinkansen also stops at Ueno so it's a good location. Plenty of food options around and uber eats delivery. We will definitely come back again.
View from our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well placed and very interesting in its construction with open corridors. It is directly opposite the park which houses the zoo and the museums as well as temples. The hotel itself had a rooftop onsen too. Our room was spacious with a full kitchenette. My daughter loved the bunk bed aspect! The hotel has its own cafe which was a good bonus. The quiet zen like hotel was a contrast to the busy Ueno streets and bars not far away. It is also only moments from Ameyocho shopping street and the Sanrio Garden cafe both of which were great for the final leg of our trip. I would definitely stay at otherwise &Here hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHI MING, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use better soundproofing—I’ve been woken up twice by noise from next door or upstairs.
Stayed 12 nights in Jul 2025

10/10 Excellent

Dave, Huntington

Liked: Cleanliness
Stayed 2 nights in Aug 2025