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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Public bath
Building design
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • Park view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(36 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

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About this property

&Here TOKYO UENO

This hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Ueno Park and 4 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1980 for adults and from JPY 1980 for children
  • Covered self-parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1006 out of 1281 reviews
Rating 8 - Good. 221 out of 1281 reviews
Rating 6 - Okay. 34 out of 1281 reviews
Rating 4 - Poor. 15 out of 1281 reviews
Rating 2 - Terrible. 5 out of 1281 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Miranda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, but the room had dirty/stained walls, stained utensils, and smelled of various cooking (especially when returning to the room when the air purifier was not running). Beds were comfortable,the bathroom clean, and the room was very large by Japanese standards. We enjoyed our stay but the value was not there for what we paid for the room (~$500 incl. of tax per night for family of 4). We arrived on a Saturday night at 8:30pm and the area around the hotel (towards the Okachimachi station) was definitely an adult bar district with many night /strip clubs and busy streets. We walked to and from the Ueno station for the rest of our stay and had other no issues, but I had wished I'd known ahead of time about the neighbourhood as it made it feel less family friendly and chaotic to walk through with children and luggage. I would still recommend if you're able to secure a sale price for the rooms and, if you're sensitive to smoke, drinking, club culture to remember to use the Ueno station, especially on weekend nights.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher, Balch Springs

Liked: Cleanliness, amenities, property conditions & facilities
I love this &here Ueno! I would definitely come back here!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was so beautiful facing a lake and temple I loved staying here
Stayed 3 nights in Dec 2025

8/10 Good

Elif Kuflu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and very respectful staff. Excellent Check in staff. Lots of amenities at checking in and during your stay. Has coffee house in lobby. Location: Right across from beautiful Ueno park, short pleasant walk to the station. Back streets have some undesired businesses for families. Only small negative comment I have is that the bathhouse on the top floor had so much hair on the floor of the dressing room towards the closing hour, i had to jump around them walking. Cleaning that part (the rest was clean) regularly might be a good idea for the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Manish

Stayed 4 nights in Oct 2025

8/10 Good

leena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family room spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a super fancy but a very nice place to stay. It was of course spotlessly clean and efficiently organized, and the staff was very solicitous and always helpful. We liked the facilities, especially the Onsen, which had both inside and outside baths on the top floor with views over the city. The Ueno Park location was excellent, both for the neighborhood, the proximity to the park and its museums and monuments, and the easy access to transportation. We liked it enough to cancel the other hotel we had booked for our return to Tokyo at the end of our trip, and re-book here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Stefanie

Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Vicky, East Brunswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Janice, San Marino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location across the street from Ueno Park and Ueno Station. Excellent staff. Clean room and nice to have onsite onsen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Stayed 6 nights in Nov 2025

8/10 Good

Jessica

Stayed 3 nights in Nov 2025

10/10 Excellent

Tri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful new accommodation option. So spacious, clean, and well appointed. A great location just next to Ueno Park. Staff amazing. Public bath is a bonus!
Stayed 3 nights in Nov 2025

10/10 Excellent

Edward

Room was very clean. I like the kitchenette and large fridge. The staff was very nice as well, very fam
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious. Has a dining area and kitchenette. Our kids love the bunk bed feature in the room. Hotel is clean, close to Ueno park, restaurants, the market, and train stations. We love that this hotel has a sento. We loved our stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joanne

Stayed 4 nights in Nov 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Tze Keng

Stayed 4 nights in Oct 2025

8/10 Good

Eddy

Stayed 1 night in Nov 2025

8/10 Good

Hector

Stayed 2 nights in Nov 2025

10/10 Excellent

Takako

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel changes towels and takes out the trash everyday during our three days of stay. We enjoyed the hot spring and the location was great. Check in and out was easy and staff was kind. Only suggestion I’d give was breakfast choice was very limited.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at &Here TOKYO UENO. The onsen overlooking Ueno Park was something really special, definitely a highlight of the trip. The rooms were modern, comfortable, and well-designed. Overall, a wonderful place to stay in Tokyo.
Stayed 5 nights in Nov 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, extremely clean, peaceful location, exemplary amenities. Would happily return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kwun Wah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was clean. Good service.
Stayed 3 nights in Nov 2025