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Hotel New Touhoku

3.0 star property

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Photo gallery for Hotel New Touhoku

Property entrance
Interior entrance
Staircase
Hallway
Double Room, Non Smoking (16 sqm, 150cm Bed, No Elevator) | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-14-2 Higashi-ueno Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ameyoko Shopping District
    ‪6 min walk‬
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Single Room, Non Smoking (11 sqm, 120cm Bed, No Elevator)

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking (11 sqm, 120cm Bed, No Elevator)

10.0 out of 10
Exceptional
(3 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking (16 sqm, 150cm Bed, No Elevator)

Double Room, Non Smoking (16 sqm, 150cm Bed, No Elevator) | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking (16 sqm, 150cm Bed, No Elevator)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (18sqm, 120cm Beds, No Elevator)

Twin Room, Non Smoking (18sqm, 120cm Beds, No Elevator) | Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking (18sqm, 120cm Beds, No Elevator)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room, Non Smoking (11sqm, 120cm Bed, No Elevator)

Desk, blackout curtains, soundproofing, iron/ironing board

Semi Double Room, Non Smoking (11sqm, 120cm Bed, No Elevator)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Hotel New Touhoku

A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Hotel New Touhoku offers 30 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel New Touhoku, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a computer and laundry facilities
  • Within a 15-minute walk of Ueno Park and Ueno Zoo
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at Hotel New Touhoku.

This 3-star Tokyo hotel is smoke free.

Hotel New Touhoku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 2 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 5:30 AM - 2 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests are not allowed to have packages shipped to this property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Touhoku
Hotel New Touhoku Tokyo
New Touhoku
New Touhoku Tokyo
Touhoku
Hotel New Touhoku Hotel
Hotel New Touhoku Tokyo
Hotel New Touhoku Hotel Tokyo

Hotel New Touhoku Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 267 reviews
Rating 8 - Good. 108 out of 267 reviews
Rating 6 - Okay. 68 out of 267 reviews
Rating 4 - Poor. 30 out of 267 reviews
Rating 2 - Terrible. 6 out of 267 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is perfect!!!! Service is perfect!!! Hospitality is exceptional!!!! Location is very near ueno station Perfect!!!!
Stayed 5 nights in Oct 2025

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service
Property was in between 2 train stations. It is in a quiet neighborhood and away from the busy areas. It was quite a bit of a trek in hot and humid weather. In nice weather, the walk probably wouldn’t have bothered me as much. The facilities are a bit dated but clean. Staff is very nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, visited from the UK, had one night here to rest my head and it was perfect for that - quiet and clean with AC in the room which you need in the summer. Staff very welcoming and let me leave my suitcase there much earlier than check-in and let me leave it there for a good while after check out.
Stayed 1 night in Aug 2025

10/10 Excellent

paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly!!! Hotel very close to shopping area and JR line and star liner train to Narita airport.
Stayed 6 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Very pleasant, helpful, multilingual staff; comfortable room. No elevator, but the stairs aren't too bad. Easy access to Ueno Station. Overall a good, reliable hotel.
Stayed 6 nights in Jul 2023

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable with good air conditioning. I wish shaving materials were included though. Showers are small but good.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close by Ueno and service is great, but can hear people walking and chattering along the corridors even when your doors are closed.
Stayed 5 nights in Oct 2019

4/10 Poor

Bowen

Liked: Staff & service
Disliked: Property conditions & facilities
Apparently they were doing renovations & my room absolutely wreaked of a sickly smell. Upon enquiring about this smell, they explained that it was because of the new wallpaper that had just been applied. The room itself was clean & comfortable, but the smell was terrible, sickening.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The best thing about this place is the staff people are very friendly and nice and helpful. There is no elevator. Room is small for a single room. They have been renovating rooms and they will be renewal soon.
Stayed 1 night in Jul 2019

8/10 Good

Katsumi, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, the room was comfortable and the staff was nice!
Stayed 2 nights in Mar 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Shana, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities are pretty dated but it is pretty clean and with great access to Tokyo metro and JR. Staff are also friendly and helpful.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to visit my family andfound the staff unfriendly and room not quite clean
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tricky to find best way from Ueno station.

We got lost leaving Ueno station's many exits late at night and figuring out which of the many overpasses to use - used several of each.....didn't get to the hotel until about midnight but were thankfully being waited for by a very patient hotel staff man - thank you so much! Our only problem was not figuring out that the air con/heater could be adjusted by us (we thought it was fixed.....at 5 degrees! - very funny when you think about it, and probably reflected the huge travel day, flight delays, and getting lost in nigh time Tokyo full of the first snow for 10 yrs....).
Stayed 1 night in Jan 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here!
Stayed 2 nights in Oct 2017

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great to stay here.. very friendly staff and in the right location for me!!
Stayed 5 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great there!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

5 min walking from station

Home made county breakfast. It's easy distance from Ueno station. Not new building but clean. There is no elvator going up to your room. I had room on 3rd floor and my suite case was so heavy.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel with great location yet quiet surrounding

This hotel is close to Ueno station but yet in a very quiet area. This is very nice. Most (not all) Hotel staff are friendly and speak good english. Room size is big with small bathroom (typical tokyo size). They provide free coffee in the morning and same day luggage storage. You can leave your luggage overnight only if you the next booking, otherwise they charge.

10/10 Excellent

Joe, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ueno 2015

Always stay here when in Ueno..very nice staff & the location is perfect.

8/10 Good

Bruce, Cleveland, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Not a luxury hotel but a great value for the money, clean, great location.

8/10 Good

1st time Japan, Cleveland, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basics for great rate

Spent 2 nights. The staff varies quite a bit in how much English they speak. However they are all very helpful. Rooms are clean and have all the basics. Price is quite reasonable.3 or 4 block walk from the Ueno train station, tons of nearby restaurants and shopping opportunities. Also Ueno park (zoo and 3 or 4 museums) so plenty to do and see all within a 10 minute walk.

6/10 Okay

Doug, Denver

Liked: Cleanliness, staff & service, room comfort

Japan Tripn

Not the easiest hotel to find but once you do, easy to get back to. 10 minute walk to Ueno Station which takes your u everywhere. Bathroom is the one piece unit and at 6'7" I was cramped. No complaint though, this IS Japan! Local eating establishments (various) within a 5 minute walk. (Ask the Front Desk about Yakitori!!!!)