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The Tokyo Station Hotel

4.5 star property
VIP Access

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Photo gallery for The Tokyo Station Hotel

Spa
Lobby
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Place, Tokyo International Forum
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪12 min walk‬
  • Place, Tokyo Dome
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Deluxe Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for South Wing Superior Twin, Smoking

1 bedroom, minibar, in-room safe, desk

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | 1 bedroom, minibar, in-room safe, desk

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Maisonette King, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite Twin, Non Smoking

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Palace Side Superior Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side King, Non Smoking

1 bedroom, minibar, in-room safe, desk

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Maisonette Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 65 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

1 bedroom, minibar, in-room safe, desk

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | 1 bedroom, minibar, in-room safe, desk

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | 1 bedroom, minibar, in-room safe, desk

Maisonette Suite King Room, Non-Smoking / 72sqm

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | 1 bedroom, minibar, in-room safe, desk

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | 1 bedroom, minibar, in-room safe, desk

Ambassador Suite King Room, Non-Smoking / 95sqm

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | 1 bedroom, minibar, in-room safe, desk

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

1 bedroom, minibar, in-room safe, desk

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Superior Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Queen, Non Smoking

1 bedroom, minibar, in-room safe, desk

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior King, Non Smoking

1 bedroom, minibar, in-room safe, desk

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

1 bedroom, minibar, in-room safe, desk

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

1 bedroom, minibar, in-room safe, desk

Premium Room, Non Smoking, City View (Palace View)

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

1 bedroom, minibar, in-room safe, desk

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | 1 bedroom, minibar, in-room safe, desk

City View King Room, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

1 bedroom, minibar, in-room safe, desk

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Imperial Suite, Non Smoking

  • 173 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Dome Side Comfort Twin, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Palace Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking | 1 bedroom, minibar, in-room safe, desk

South Wing Deluxe King, Smoking

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Tokyo Station Hotel

Luxury hotel with 6 restaurants and full-service spa
Along with 6 restaurants, this hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a health club, 2 coffee shops/cafes and self parking.
The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

The breakfast at The Tokyo Station Hotel gets high marks from our customers. During your stay, you're just a quick walk from Tokyo International Forum. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 6 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and low noise level
  • 9 minutes by foot from Tokyo International Forum and a 1-minute drive from Tokyo Imperial Palace
The Tokyo Station Hotel offers its guests a full-service spa and a health club. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Tokyo Station Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Blanc Rouge – This restaurant serves lunch and dinner.
Sushi AOYAGI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Ristorante & Bar Enoteca – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Yakitori Seo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Cantonese EN – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6200 for adults and from JPY 3100 for children
  • Self-parking fee: JPY 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

Reviews

The Tokyo Station Hotel Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 922 out of 1005 reviews
Rating 8 - Good. 60 out of 1005 reviews
Rating 6 - Okay. 13 out of 1005 reviews
Rating 4 - Poor. 5 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

Reviews

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel right on top of the train station. Rooms were large and spacious. Service in the lounges was slow and indifferent though.
Stayed 1 night in Jul 2025

10/10 Excellent

Irwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, was beyond amazing. Our room was clean, spacious, and quiet with a view of the train terminal below. Breakfast was always stocked with some breakfast items changed daily, but all were presented so beautifully and very good quality. Our stay was 10+ and we would highly recommend the property to anyone looking for such a fine hotel located right at the main train station, with easy access to the airports and the Imperial Palace.
Stayed 4 nights in Jun 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel is beautiful, the location is very good, the staff is very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Staff was amazing. Breakfast in atrium was a nice treat. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic hotel in central Tokyo

Great location, one of the best rooms we had during our 2 week, 6 hotel trip. Nice building. Fantastic staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Reed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is spectacular and the room very nice. Centrally located to everything. Breakfast was amazing too.
Stayed 2 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great walking to parks and Palace
Stayed 1 night in Jun 2025

10/10 Excellent

Cori, Tustin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are as advertised and surprisingly quiet given it's at the Tokyo Station. Service was exceptional. House keeping was amazing, and you never felt like any request was too small or a bother. Nespresso in the rooms along with a kettle. Amazingly hot shower with fantastic water pressure. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. The staff was amazing
Stayed 1 night in May 2025

10/10 Excellent

Mie

Stayed 1 night in Jun 2025

10/10 Excellent

James, Chula Vista

Stayed 2 nights in Jun 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, amenities, property conditions & facilities
As usual, Tokyo Station Hotel was a top notch place to start the trip. It was a convenient location. The staff members were all professional. I hope to return to stay another time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous
Stayed 2 nights in May 2025

10/10 Excellent

Oron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Our room was very large with a lot of amenities. It is connected to the Tokyo Station so it was hard to find at first.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Simon, Seattle

Stayed 4 nights in May 2025

10/10 Excellent

Debbie, Ashbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel and the staff are amazing. The location is perfect and breakfast was a treat. Highly recommend the Tokyo Station Hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
WONDERFUL! The staff is top notch. Location is perfect. Rooms large. Breakfast is fantastic. We will book this hotel again and again.
Stayed 8 nights in May 2025

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed her for the convenience of being close to the station. We were only in Tokyo for a couple of nights and new we could be back to the station for our train to Kyoto so we thought this would be an easy choice. We were surprised at how much we liked the hotel. It's not typical Japanese in its decor but it makes up for it with amazing service and Very large comfortable rooms. We would compare it to a Fairmont experience. Also worth noting was when we left we asked for directions to our train platform and the concierge, Anne walked us through the terminal and delivered us directly to where we needed to with for the trains arrival. Amazing service. We would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For ease of access in Tokyo, no place could be easier - literally part of the massive Tokyo station, getting to anywhere (including the Narita Airport Express) is a breeze. With its wide-open spaces and proximity to the grounds of the Imperial Palace, the location is superb. Of course the staff is impeccable, the rooms lovely (although having a room that looks outside rather than on an inner atrium is much more pleasant) and the breakfast not to be missed. The hushed interiors and gracious atmosphere makes it a truly special haven in the midst of many cookie-cutter hotels.
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ellen

Travelled with partner
Wonderful location, particularly access to the train station. Beautiful decor, stunning room with very high ceilings and great views.
Stayed 4 nights in May 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class /VIP service at this iconic establishment. Must treat yourself to luxury & emerse yourself in the timeless beauty of Tokyo Station Hotel. Staff so professional, respectful & takes pride in the level of service they provide to every guest.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 2 nights in May 2025