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Tokyu Stay Shibuya

3.0 star property

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Photo gallery for Tokyu Stay Shibuya

A rooftop terrace with a wooden deck, seating area, and potted plants.
The exterior of Tokyo Stay hotel with a modern design, featuring a well-lit entrance, a signboard, and landscaped areas with plants.
A modern hotel room with a sofa, a dining table, two beds, a flat-screen TV, and a large window with curtains.
A modern, compact living space with a kitchenette, a sofa, a dining table, and a staircase.
A modern reception area with a counter, seating, and a coffee machine.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya 109 Building
    ‪8 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Non-smoking Superior Double

A modern hotel room with a bed, desk, chair, and a small table with a glass.

Superior Double Room, Non-smoking Superior Double

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non-smoking Standard Double

A hotel room with a large bed, a wooden nightstand, a desk with two glasses, a chair, and a television.

Standard Double Room, Non-smoking Standard Double

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Non-smoking

A hotel room with a large bed, a small table, a chair, and a TV.

Superior Twin Non-smoking

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (2 persons), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (2 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (2 persons), Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (2 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (3 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (3 persons), Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Residential Family Room (3-4 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Bunk Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (1 person), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (1 person), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room (1 Person), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room (1person), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (1 person), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Bunk Beds
  • Free Wi-Fi

Similar properties

Reception hall
Tokyu Stay Shibuya Shin-minamiguchi
Shibuya
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
4.5 out of 5, Wonderful, 1,109 reviews
The price is CHF 103
16 Aug - 17 Aug
Tokyu Stay Shibuya Shin-minamiguchi

About this property

Tokyu Stay Shibuya

A rooftop terrace, dry cleaning and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a computer station, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available on request.
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Tokyu Stay Shibuya's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya 109 Building. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Shibuya Saunas and Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily on-the-go breakfast available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the crowds, convenient 711 a short walk away. Would stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Comfortable Bed, large room for Japanese standards, great location for restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rosielin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vasilios

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent and very helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Helpful staff, very pleasant stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and good service. Lots of ammenities and locations to eat at around the area.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, ask them for anything and they will help if they can Nice rooms. very very close but not inside the busiest part of Shibuya
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy & helpful staff and delicious coffee downstairs :)
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable added bonus of a washer in the room , small cafe in the lobby area
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with great location. Walking distance to the crossing. Lots of amenities, restaurants and 7-11 just down the road.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fernando Leonel

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and very clean spacious rooms.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good Wi-Fi, air worked well and staff was great.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as good as the photos shown. The room was clean, spacious and the proximity from the train station was good as well. I would stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo stay is an amazing hotel that is located in an amazing food and beverage area of Shibuya. It is also good size rooms and great staff. The restaurants right next door are top notch!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Nishii

Liked: Cleanliness, amenities, property conditions & facilities
The room size, cleanliness, staff, and location were all excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loved the laundry. Great location!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Derek evans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Nhi Giao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and we loved the Reva shampoo/conditioner and hair dryer provided! Great area with tons of fantastic restaurants, convenience stores, markyjust steps away and a few blocks from the main drag. Just a short walk to Shibuya Crossing and walk auto Harajuku as well! Highly recommend for families, we’ll definitely return again :)
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly good location. 10min walk to station. Lots of restaurants near it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nayab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is about a 10 minute walk from Shibuya Crossing and station making it very central to any travel area within Tokyo. The hotel was clean, room was large enough for having 2 open suitcases and the staff was very friendly and accommodating. My favorite things were that the room had a washer/dryer unit to use for free as well as ReFa hair products for the bathroom. We really enjoyed our stay here and would definitely come back!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great and convenient place, clean, comfortable.
Stayed 4 nights in Jan 2026