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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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  • Air conditioning
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4.5 out of 5, Wonderful, 3,772 reviews
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About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The location of this hotel was perfect for the night life in Shinjuku. The bed was super comfy and the bath was deep. It was great to go back to after walking almost 10 miles a day! They have everything you need as well, so don’t worry about bringing too many toiletries! I will use it again!
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 4 day stay here! Super close to shinjuku-sanchome station (2 minute walk) and after taking the Narita express to the main Shinjuku station it was just an easy 10 minute walk to the hotel. Room was very clean and much more spacious than anticipated. We got the two single need room but they were pushed together like a king. Did a load of laundry while there, and used the clothing press with our wrinkled luggage clothes. We stayed over the weekend and it was very quiet! Fresh towels and PJs every day. Utilized the free coffee in the mornings as well. Overall a great area and great stay, absolutely would recommend.
Stayed 4 nights in May 2025

8/10 Good

Petar

Liked: Staff & service, property conditions & facilities
8
Stayed 4 nights in May 2025

10/10 Excellent

constantine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025

8/10 Good

sushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James Jayce H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Pamela Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shinjuku-sanchome station. Has a lot of food placed around it. Staff are friendly and helpful. Will stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
The room was too small and the walls no clean. The staff was very helpful and nice. We paid for breakfast and it’s served in a restaurant next to the hotel, with good variety of food and drinks but our surprise was to see a rat walking on the floor like it was its home.
Stayed 2 nights in May 2025

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall!

Great stay overall. The hotel is right around the corner of a subway station, it's located within a vibrant area filled with a lot of restaurants, shopping, coffee shops, konbini, etc. Everything is very close. Even having a lot of restaurants close by, the hotel is very quiet. You can have a restful sleep. The beds were comfy and the room was very clean. We loved having the convenience of the washing machine inside of our room. It helped us not to pack a lot of clothes. The staff was super friendly and accomodating. We had the breakfast included, it is served right next to the hotel, it was a mix of western options and japanese options which was great, we had great meals in the morning. Overall, we loved our stay, would definitely stay here again. Thank you!
Stayed 6 nights in Apr 2025

10/10 Excellent

Trudy

Stayed 4 nights in Apr 2025

10/10 Excellent

Evelyn Castillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Great to Have. Microwave and washing machine in. The room and walkable to convenience stores. And. Train stations. Will definitely recommend to. Friends and. Family
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Stayed 3 nights in May 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Just around the corner from an entrance to the Shinjuku Sanchome station. We walked from our hotel to everything we wanted to see in Shinjuku as well as down to the Meiji Shrine. Loved that in this particular area there were smaller restaurants and we found some of the best food right next to the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay in Shinjuku is an excellent place to stay. It has everything close by and having a laundry in the room was so convenient. We would recommend staying staying at this hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggestion

Would have loved at least one english television channel, maybe CNN International. Keeping upnwith world news important to us
Stayed 4 nights in Apr 2025

2/10 Terrible

TAEHOON, NEW YORK

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small for two
Stayed 1 night in Apr 2025

10/10 Excellent

David Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for shinjuku.
Stayed 4 nights in Apr 2025

6/10 Okay

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
really good value
Stayed 2 nights in Apr 2025

10/10 Excellent

Neeraja

Stayed 2 nights in Apr 2025