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Aparthotel

1 Hotel Toronto

5.0 star property

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Bar (on property)
Creator video - submitted by lana__creator
Willow House | 1 bedroom, premium bedding, minibar, in-room safe
Suite | Living area | 42-inch plasma TV with digital channels, TV, Netflix
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
550 Wellington St W, Toronto, ON, M5V2V4
  • Place, Rogers Centre
    ‪12 min walk‬
  • Place, CN Tower
    ‪15 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

City Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Pet-friendly
  • Free Wi-Fi
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4.7 out of 5, Exceptional, 1,005 reviews
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includes taxes & fees
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About this property

1 Hotel Toronto

Luxury aparthotel with 3 restaurants and 24-hour fitness centre
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired Internet, Netflix and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 112 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This luxury aparthotel has 112 apartments over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a plasma TV are available in each apartment.
  • Each apartment offers a plasma TV, Netflix and a minibar
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and ice skating
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 14 minutes by foot from Rogers Centre and a 2-minute drive from Metro Toronto Convention Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this aparthotel measures 9257 square feet (860 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
1 Kitchen – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Casa Madera – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge – This bar only serves light fare. Happy hour is offered. Open daily.
Harriet's Toronto – Overlooking the pool, this restaurant serves dinner and light fare. Happy hour is offered. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Limited room service
  • Minibar

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • 24-hour gym
  • Bicycle parking
  • Free bicycle rentals
  • Ice skating

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 112 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 32.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 542 out of 655 reviews
Rating 8 - Good. 64 out of 655 reviews
Rating 6 - Okay. 22 out of 655 reviews
Rating 4 - Poor. 18 out of 655 reviews
Rating 2 - Terrible. 9 out of 655 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hreat friendly staff, love the commitment to keeping it Green .
Stayed 1 night in Oct 2025

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna, Potomac

Stayed 1 night in Oct 2025

10/10 Excellent

Rajan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

sasha

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing aesthetic and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous very clean rooms quiet felt like a private oasis
Gorgious roof top we lucked out with a full moon what a special spot a real gem
Stayed 2 nights in Oct 2025

10/10 Excellent

Kai

Love it
Stayed 2 nights in Oct 2025

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed, pillows, linens were excellent. Ne8eds more washroom hooks for towels and clothing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic from start to finish. Staff all very friendly. Rooms beautiful. Would recommend using the rooftop pool. Gym downstairs well equipped too, don’t forget to take a towel if you’re using the steam room in the changing rooms down there. Would definitely return.
Stayed 4 nights in Aug 2025

8/10 Good

francoise

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked the neighborhood location. And it was a convenient walk to many different areas. Our room facing Wellington was a bit noisy but the rooms were very nicely appointed with a lot of modern features. It has an excellent vibe at nighttime.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The team went above and beyond with their customer service, we really appreciated it and it made our stay much more enjoyable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Liked: Cleanliness, property conditions & facilities
Hotel was very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Tuan

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully rooms and common areas incorporating live plants and biophilic design principles throughout the entire building. A breath of fresh air in downtown Toronto.
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome, staff was amazing dealing with checking and welcome!
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1Hotel is amazing. The aesthetics, attention to detail and sustainability practices are top notch. The staff are incredibly attentive. The rooms are very clean and stylish. This is our second visit in 3 months. It’s definitely my first and dare I say only choice for Toronto.
Stayed 2 nights in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, room comfort

Wonderful experience

The hotel is beautiful. The staff is above and beyond friendly and helpful. The only complaint is the price, much too high but that seems a general economic trend governed by supply and demand. Mitigating that, is the exchange rate between the US and Canada, i.e., 25% effective discount for US citizens.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025