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Aparthotel

1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Reception
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix
Seasonal outdoor pool
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Pet-friendly

Explore the area

View in a map
550 Wellington St W, Toronto, ON, M5V2V4
  • Rogers Centre
    ‪12 min walk‬
  • CN Tower
    ‪15 min walk‬
  • Ripley's Aquarium of Canada
    ‪15 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for City Room, 1 King Bed

City Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Suite

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

1 Hotel Toronto

Luxury aparthotel with 3 restaurants and 24-hour fitness centre
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired Internet, Netflix and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 112 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This luxury aparthotel has 112 apartments over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a plasma TV are available in each apartment.
  • Each apartment offers a plasma TV, Netflix and a minibar
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and ice skating
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes by foot from Rogers Centre and a 2-minute drive from Metro Toronto Convention Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this aparthotel measures 9257 square feet (860 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
1 Kitchen – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Casa Madera – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge – This bar only serves light fare. Happy hour is offered. Open daily.
Harriet's Toronto – Overlooking the pool, this restaurant serves dinner and light fare. Happy hour is offered. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Limited room service
  • Minibar

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business centre
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • 24-hour gym
  • Bicycle parking
  • Free bicycle rentals
  • Ice skating

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 112 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 32.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 477 out of 580 reviews
Rating 8 - Good. 59 out of 580 reviews
Rating 6 - Okay. 19 out of 580 reviews
Rating 4 - Poor. 16 out of 580 reviews
Rating 2 - Terrible. 9 out of 580 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ikechukwu

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Yesim

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and environmental friendly decorated
Stayed 2 nights in May 2025

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Pankaj

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It shouldn’t be considered 5 star hotel , they are not even in the league of 4 star, overall its good place but not a 5 star for sure, it is just 3 star hotel with the pricing of 5 star , you should go Ritz-carlton if you want to experience 5 star hotel
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Harpreet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We liked the hotel but there was no pool available. We booked this hotel specially for the pool.
Stayed 3 nights in May 2025

8/10 Good

Wenfeng

Liked: Cleanliness, amenities, property conditions & facilities
Room service was poorly handled—no tray was provided, and when I called to request one and arrange a pickup, neither was done, so the plates were left overnight. I also had trouble getting staff to collect them the next morning. The Terrace Suite had no screen door, which led to a lot of mosquitoes getting in during my stay. Overall, a beautiful property, but communication and attention to detail need improvement.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

antoinette

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly and eco friendly. In the heart of Toronto but it still felt like a nice getaway.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort
Over all my stay was great! Check in process was super easy, i was upgraded to a room with a balcony even though the view was not that impressive (there was windowed facade outside so I could really only look up for a view.) The room itself was very comfortable as wes the bed. The room supposedly has heated floors, though I did not notice anything even with having the button on for about half an hour.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay in the city for one night.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable & relaxing.
Stayed 1 night in May 2025

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Can’t wait to go back. Amazing place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
A very impressive hotel. Offers everything you want at the highest level. On trend in a very unique and quality manner. I can see why people live at this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service and a lovely location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at 1 Hotel Toronto. The staff were always helpful, polite and well trained. Our room was clean, comfortable and well appointed. Great attention to the little details throughout our stay was noticeable. Will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great location and facility with communication above and beyond.
Stayed 2 nights in Apr 2025

8/10 Good

Trudy

Travelled with group
Liked: Cleanliness, room comfort

Staycation

-Yoga mat could be a bit thicker 1 yoga block would be nice Shower curtain needed -looking into people apartments and them looking into ours was a bit awkward - didn't like having to scan to find out prices at mini bar -nespresso machine wasn't that great - a small but classy kettle would have been nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Tarandeep

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francine

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel, great dining options and location!
Stayed 1 night in Apr 2025

10/10 Excellent

Boakye

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025