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Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

Exterior
Lobby
Breakfast area
Premium bedding, down duvets, in-room safe, desk
Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • Place, North York City Centre
    ‪1 min walk‬
  • Place, Yorkdale Shopping Centre
    ‪6 min drive‬
  • Place, Downsview Park
    ‪10 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(70 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(136 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down duvets, in-room safe, desk

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Toronto

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 3,331 reviews
The price is CHF 142
includes taxes & fees
2 Nov - 3 Nov
Pan Pacific Toronto

About this property

Novotel Toronto North York

Eco-certified hotel connected to a shopping centre in Toronto with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Toronto North York. Parking is available for a fee.

Trio – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Reviews

Novotel Toronto North York Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1274 reviews
Rating 8 - Good. 349 out of 1274 reviews
Rating 6 - Okay. 200 out of 1274 reviews
Rating 4 - Poor. 93 out of 1274 reviews
Rating 2 - Terrible. 62 out of 1274 reviews

Reviews

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a lot of dining and shopping options nearby. We stayed during a heat wave so it was hard to tell if our room was a bit humid because of that or because of the hotel. Shower had a few chips in it but worked fine. Otherwise, no complaints.
Stayed 1 night in Jul 2025

8/10 Good

Jasmina

Liked: Cleanliness, staff & service
Quick check in, nice room and good location for Roger’s Stadium.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly, SYRACUSE

Stayed 1 night in Jul 2025

6/10 Okay

SEOK

Stayed 3 nights in Jul 2025

6/10 Okay

Neil

Expensive paid for the location because of subway and it’s not working for the stadium. Would not have stayed here otherwise.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful! The room was perfect!
Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Annaelle, Montreal

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel was ok and well located. Staff was very nice, but did not help at all. It’s a self serve in terms of loading and unloading suitcases. Room was small and bathroom was not the cleanest. The tub felt old and dirty, and the water took forever to go down.
Stayed 1 night in Jul 2025

4/10 Poor

Maxime

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel used to be modern.

My stay at the Novotel North York was disappointing. The beds were incredibly uncomfortable and outdated, and the shower was in dire need of an upgrade. The shower floor was disgusting, which is unacceptable for a hotel in this price range. I expected much better maintenance and cleanliness.
Stayed 1 night in May 2025

6/10 Okay

tomokazu

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Joshua, North Vancouver

Stayed 2 nights in Jun 2025

10/10 Excellent

Malka

Liked: Cleanliness
The staff were friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Andrew, Wallsaey

Stayed 5 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities
Good location with underground parking, rooms were clean and spacious for working remotely during the day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Really great place to stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness
Great location for subway access. Very expensive for what you get. Can hear everything through the walls. Paid for two days of parking with in and out privileges when we didn’t need to go anywhere. Breakfast not included. No top sheet on bed, so if hot had to take the one blanket off. Bed was just ok, not super comfortable. Housekeeping knocked on our door at about 10 to see if we were checking out even though our do not disturb sign was on the door. She was a bit rude when I asked why since checkout was 12pm
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing as the hotel is attached to North York City Center with the subway right there. Only negative waa the breakfast was $25 per peraon and Expedia syayed that check out time was noon versus 11am
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, friendly front desk staff and very nice bar/restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to get to, easily accessible to parking, shopping, metro/subway. Room was clean and comfortable. Breakfast buffet was nice, nothing fancy but still good. Staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

John, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a hotel. But it's on the main subway line, there are tons of restaurants, mostly asian but that suited us. Location near 401 makes travel easy, well as easy as it can be in Toronto. We’ve been here a lot. And will be again.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in a pleasant neighbourhood.
Stayed 2 nights in Jun 2025