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Crowne Plaza Toronto North York by IHG

Property class: 4
VIP Access

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Photo gallery for Crowne Plaza Toronto North York by IHG

Fireplace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪4 min drive‬
  • Place, Shops at Don Mills
    ‪7 min drive‬
  • Place, Cineplex VIP Cinemas Don Mills
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Queen Beds (Walk In Shower, Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Walk In Shower, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed (Walk In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Walk In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Low Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Low Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto North York by IHG

Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool and conference space are on-site.
Crowne Plaza Toronto North York by IHG offers 409 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Toronto North York by IHG's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Toronto Botanical Garden and a few minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
Crowne Plaza Toronto North York by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Toronto North York by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant – This restaurant serves lunch and dinner.
900 Lounge – On-site bar. Open daily.
Gilaneh – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Basketball
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 16 May and close on 06 September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Crowne Plaza Toronto North York by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1768 out of 3494 reviews
Rating 8 - Good. 879 out of 3494 reviews
Rating 6 - Okay. 424 out of 3494 reviews
Rating 4 - Poor. 209 out of 3494 reviews
Rating 2 - Terrible. 214 out of 3494 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
Room was always cleaned and plenty of bottled water provided.
Stayed 4 nights in Jan 2026

10/10 Excellent

Aleesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant quality
Stayed 1 night in Dec 2025

6/10 Okay

David Kelly

Stayed 3 nights in Jan 2026

10/10 Excellent

Ayokunle

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean Front desk staff courteous and very helpful Restaurant served until 10 pm, good food and excellent service,much appreciated since my arrival was delayed until 9 pm
Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Judy

Stayed 1 night in Dec 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , staff friendly and courteous , responded immediately to requests , allowed us into a room early due to hospital procedure the next day when they didn’t have to by policy
Stayed 3 nights in Jan 2026

10/10 Excellent

David M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Susan, Oakville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient due to an event at the hotel. I stayed the day it was taken over by IGH hotels. The lobby, hallway and other shared areas seemed to be more upscale than the actual rooms. They were ok but needed a bit more attention. (Caulking in the bathtub etc) The staff was lovely and helpful. Breakfast was phenomenal.
Stayed 1 night in Dec 2025

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, didn’t like room being next to elevator. Could hear everything. Ice machine out of order for entire stay on my floor. Bed was comfortable. Nice having a balcony even of it was small.
Stayed 1 night in Dec 2025

10/10 Excellent

Menan

Liked: Cleanliness, amenities, property conditions & facilities
Great room!
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Alfonso Martin E, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless. The bathroom was well lit and very clean. Great view of the City. Room was very comfortable.
Stayed 2 nights in Dec 2025

6/10 Okay

Melissa

Nice area
Stayed 1 night in Dec 2025

10/10 Excellent

Shirin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

2/10 Terrible

Gail, Ajax

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The walls in this hotel are paper thin. The only restaurant is extremely expensive.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and staff was very courteous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and concierge brought my luggage to my room
Stayed 1 night in Dec 2025

6/10 Okay

Lissety

Travelled with family
Liked: Cleanliness, staff & service
The hotel is beautiful and the staff is great. We spent New Year’s there and were given a room that was spacious and comfortable. Unfortunately, the room was extremely cold, as the heating did not flow properly. While it would have been enjoyable in the summer, during winter the temperature made the stay uncomfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Stayed 2 nights in Dec 2025