4/10 – Schlecht
John, Hillsborough, New Brunswick, Canada
14. Okt. 2025
Verbesserungswürdig: Sauberkeit
The accomodations were subpar with respect to cleanliness and hygiene. The unit is actually a basement apartment and not the whole home in case any were wondering.While the description mentioned air conditioning, there was no way to control it as the thermostat was probably on another floor which you had no access to. This said, it was too warm.We had 4 nights booked but immediately checked out not only for the reasons above but mostly for the lack of cleanliness and hygiene as seen in the pictures. Three bugs were killed within 30 minutes of our arrival, there were items left from previous people, stains on the bedding, urine stained floor by the toilet, attrocious shower with peeling sealant and the list goes on.Another issue is the host's lack of knowledge on how to process a refund. Our case is now with Vrbo to try to sort out. We have had refunds immediately processed in the past so either the Host is uninformed or unwilling to process any type of refund. While communication was fast with the Host at first, it was next to none when an issue arised and a refund was needed.Beware of this host.
John
Aufenthalt von 1 Nacht im Oktober 2025