Torquay Tropicana Motel

3.5 star property

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Photo gallery for Torquay Tropicana Motel

Outdoor pool, pool umbrellas, pool loungers
Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Reception
Family Unit | Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2 Grossmans Road, Torquay, VIC, 3228
  • Place, Surf World Museum
    ‪5 min walk‬
  • Place, Torquay Visitor Information Centre
    ‪7 min walk‬
  • Place, Torquay Beach
    ‪12 min walk‬
  • Airport, Melbourne, VIC (AVV-Avalon)
    ‪45 min drive‬

Room options

Family Unit

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Unit

8.8 out of 10
Excellent
(93 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Spa Unit

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Torquay Tropicana Motel

Along with an outdoor pool, this motel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/games room and express check-in are on-site.
Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Torquay Tropicana Motel. During your stay, you're just a quick walk from Surf World Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
  • Airport shuttle service available for a fee
As a guest of Torquay Tropicana Motel, you'll find an outdoor pool, barbecue grills, and an arcade/games room. WiFi is free in public spaces. The business-friendly Torquay Tropicana Motel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Torquay motel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 4 buildings
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Torquay Tropicana Motel
Torquay Tropicana
Torquay Tropicana Motel Victoria
Torquay Tropicana Motel Motel
Torquay Tropicana Motel Torquay
Torquay Tropicana Motel Motel Torquay

Torquay Tropicana Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 994 reviews
Rating 8 - Good. 422 out of 994 reviews
Rating 6 - Okay. 128 out of 994 reviews
Rating 4 - Poor. 21 out of 994 reviews
Rating 2 - Terrible. 13 out of 994 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service
Everything was as expected will recommend and would come back
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Kitchen was equipped with basic crockery etc. Air con worked well. We didn't use the pool. Too cool.
Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay, room was clean, bed comfy and friendly service. will come again next time! highly recommend
Stayed 2 nights in Jan 2026

8/10 Good

Vivek, Delray Beach

Travelled with family
Liked: Cleanliness, amenities
Nice and comfortable
Stayed 1 night in Dec 2025

2/10 Terrible

Helen, Auckland

Stayed 2 nights in Jan 2026

8/10 Good

Travis

Liked: Cleanliness
Friendly staff and clean room
Stayed 1 night in Jan 2026

8/10 Good

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor area could do with lawn watered so as could sit out the back of room
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

6/10 Okay

Nic

Travelled with family and small children
Liked: Cleanliness
Room was fine, just very out dated for the price you pay.
Stayed 2 nights in Dec 2025

4/10 Poor

Jo

Disliked: Cleanliness, amenities, property conditions & facilities
Closing the pool until 10:30am when checkout is at 10, thus depriving aquatic-fancying guests of a morning swim before checking out... Draconian stuff... also the rooms themselves are a bit worn out. Not very good value for money considering the price. The person at reception was unable to give me a quote for a second night stay, and dynamic/surge pricing and charges were obscene considering the poor quality of the rooms and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Patience

Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, basic amenities which were all we needed
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Stayed 3 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Check in was quick and easy.. Excellent value for money
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities
Comfortable bed, clean room
Stayed 1 night in Dec 2025

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service
The room was very clean as was the property its only fault would be its old
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret, FOSTER

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
a great place to stay, my French guests enjoyed the spa, pool and a lovely clean and spacious room. Very friendly staff and welcoming.
Stayed 1 night in Dec 2025

6/10 Okay

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night bu
Stayed 1 night in Nov 2025

10/10 Excellent

Suzie

Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great..check in very easy
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds and lovely bed linens. Also heating was good as we had a cool night. Thank you.!
Stayed 1 night in Nov 2025