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Torquay Tropicana Motel

3.5 star property

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Outdoor pool, pool umbrellas, pool loungers
Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi
Family Unit | Garden view
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2 Grossmans Road, Torquay, VIC, 3228
  • Place, Surf World Museum
    ‪5 min walk‬
  • Place, Torquay Visitor Information Centre
    ‪7 min walk‬
  • Place, Torquay Beach
    ‪12 min walk‬
  • Airport, Melbourne, VIC (AVV-Avalon)
    ‪45 min drive‬

Room options

View all photos for Family Unit

Family Unit | Garden view

Family Unit

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Unit

Standard Unit | Garden view

Standard Unit

8.8 out of 10
Excellent
(85 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Spa Unit

Spa Unit | Desk, blackout curtains, iron/ironing board, free WiFi

Spa Unit

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Torquay Tropicana Motel

Motel in Torquay with free parking
Along with an outdoor pool, this motel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/games room and express check-in are on-site.
Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Torquay Tropicana Motel. During your stay, you're just a quick walk from Surf World Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
  • Airport shuttle service available for a fee
As a guest of Torquay Tropicana Motel, you'll find an outdoor pool, barbecue grills, and an arcade/games room. WiFi is free in public spaces. The business-friendly Torquay Tropicana Motel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Torquay motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 4 buildings
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Torquay Tropicana Motel
Torquay Tropicana
Torquay Tropicana Motel Victoria
Torquay Tropicana Motel Motel
Torquay Tropicana Motel Torquay
Torquay Tropicana Motel Motel Torquay

Torquay Tropicana Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 965 reviews
Rating 8 - Good. 412 out of 965 reviews
Rating 6 - Okay. 122 out of 965 reviews
Rating 4 - Poor. 20 out of 965 reviews
Rating 2 - Terrible. 12 out of 965 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Amenities
Lovely place to stay, close to the beach. Could do with more comfortable mattress
Stayed 1 night in Oct 2025

10/10 Excellent

Darrin

Stayed 1 night in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Liked the location and price , shower , toilet definitely needs attention
Stayed 2 nights in Sep 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was not friendly when arrived.
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Travelled with family
Room is old and requires further upgrades, particularly mattress, towels and bathroom facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Sep 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Found that all light switches were dirty and so was microwave. Rest was very clean
Stayed 2 nights in Sep 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was happy with everything. Unfortunately it was just an overnight stay. I loved the vibe of this town. I did get a chance to walk down to the beach, great!
Stayed 1 night in Aug 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with separate room containing a queen bed. Large bathroom with spa bath. Good kitchenette Comfortable couch
Stayed 1 night in Aug 2025

10/10 Excellent

Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had extras like a pool and spa and a games room!Also free DVD loan and dvd library
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & safe place
Stayed 1 night in Jul 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While an older style hotel it is well maintained, Have stayed at the Tropicana a few times and have always found it to be quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Staff & service
Good value. Comfortable bed. A busy location but room was quiet for a restful sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Irina

Business traveller
Liked: Cleanliness, staff & service
It probably needs renovation, but clean and good location
Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the great price the property was adequate. Room quite small, bed was OK, we did not know it was a disabled room which meant the bathroom facilities were all to suit. The higher toilet with small children can be complicated. But it was clean enough and very comfortable for a one night stay. Would recommend for those passing through.
Stayed 1 night in Jul 2025

10/10 Excellent

lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Stayed 2 nights in Jun 2025

10/10 Excellent

Eve

Liked: Cleanliness, property conditions & facilities
Centrally located, generously sized, clean and well appointed. Reception and management team friendly and very obliging. Will stay there again when visiting torquuay.
Stayed 3 nights in Jul 2025

8/10 Good

Don

Stayed 1 night in Jul 2025

8/10 Good

Steve

Stayed 1 night in Jul 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean and reasonably priced
Stayed 1 night in Jun 2025