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Crowne Plaza Torreon by IHG

4.0 star property

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Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
1 bedroom, premium bedding, down duvets, in-room safe
Indoor pool
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool

Explore the area

View in a map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Torreon Urban Forest
    ‪3 min drive‬
  • Revolucion Stadium
    ‪3 min drive‬
  • Plaza Armas de Torreon
    ‪8 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Double Beds, Accessible, Club lounge access

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Single Bed (Master)

Suite, 1 Single Bed (Master) | 1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Single Bed (Master)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Governor)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Single Bed (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Accessible, Club lounge access

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Torreon by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,010 reviews
The price is CHF 77
includes taxes & fees
5 Sept - 6 Sept
Holiday Inn Express Torreon by IHG

About this property

Crowne Plaza Torreon by IHG

Hotel in Torreón with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is not available.
Crowne Plaza Torreon by IHG offers 193 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials and body treatments.
Crowne Plaza Torreon by IHG's great location gets high marks from our customers. During your stay, you'll be close to Torreon Urban Forest. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Revolucion Stadium and a few minutes from La Laguna Regional Museum
  • Free airport drop-off shuttle service
Crowne Plaza Torreon by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon by IHG. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Crowne Plaza Torreon by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adan

Stayed 4 nights in May 2025

10/10 Excellent

Arturo

Stayed 5 nights in Apr 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good service
Stayed 4 nights in May 2025

10/10 Excellent

jaime

Stayed 3 nights in Apr 2025

10/10 Excellent

Esmeralda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay amazing hotel outstanding service during our stay
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was great. The staff was courteous and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amir, San Diego

Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

8/10 Good

Juana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal muy amables
Stayed 6 nights in Mar 2025

10/10 Excellent

Orlando

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t enough good things I could say about my stay here. Every single employee went above and beyond. The room was amazing, and clean. The attentiveness of the PH employee was phenomenal. 15/10, I definitely will be back and would suggest this hotel to family and friends

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para vacacionar,solo el Jacuzzi no tiene buena presión y el agua no esta caliente y unos jets no trabajan ,
Stayed 2 nights in Mar 2025

8/10 Good

Beatriz

Stayed 2 nights in Mar 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive!
Stayed 4 nights in Feb 2025

10/10 Excellent

Hector, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 11 nights in Jan 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Harun, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Clean. Good cleaning service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2025