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Townsend Gateway Inn

2.0 star property

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Photo gallery for Townsend Gateway Inn

Terrace/patio
Premium bedding, desk, blackout curtains, iron/ironing board
32-inch flat-screen TV with satellite channels, TV
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

View in a map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, River Rage Go-Kart Track
    ‪3 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Townsend Visitor Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • 59 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Townsend Gateway Inn

Suburban motel in Townsend with free parking
This smoke-free motel features a seasonal outdoor pool, a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Townsend Gateway Inn's great location. During your stay, you're just a quick walk from River Rage Go-Kart Track. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from River Rage Go-Kart Track and 5 minutes on foot from Tube Junction
As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Weight limit: 45 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness
It was clean but dated. No working ice machines. Staff were very friendly.
Stayed 2 nights in Aug 2025

8/10 Good

FRED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel in very good condition. Comfortable bed. Nice scenery.
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to stay in Townsend

Everything about it was good. The place was clean everything worked. And the pool was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deana

Stayed 1 night in Aug 2025

8/10 Good

Lou Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has been updated with modern features.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Amenities
Nice, clean and quaint. I’d definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved this place! Our only complaint was the a/c in the room. It is very loud and sounded like it needed some maintenance. Parking is right in front of your room. The pool was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel! It is very quiet and relaxing to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wasnt there much but enjoyed when we was
Stayed 3 nights in Jul 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No complaints!
Stayed 1 night in Aug 2025

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
Stayed 1 night in Aug 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by Cades Cove!

Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
Stayed 2 nights in Aug 2025

6/10 Okay

Bill

Travelled with family
Disliked: Amenities, property conditions & facilities
Older property and bathroom and vanity need updating. Not enough light in vanity area. Coffee was old and stale. Could not find an ice machine. No facial tissues and only 3 or 4 hangers in closet.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated. The property was clean. The ice machines did not work and the fridge in the room did not have a freezer compartment.
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice clean room
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water Didn't work
Stayed 2 nights in May 2025

10/10 Excellent

Gerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Somewhat dated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Quaint and clean.
Stayed 3 nights in May 2025