8/10 Bien
Ana
Voyage en groupe
20 janv. 2026
Les points forts : Propreté, personnel et service, équipements
Overall we had a very good experience. Excellent amenities. We drove, had valet parking & help carrying luggage to reception where slippers are provided. We had to carry our own luggage up a few steps & then down a few steps to our room. There isn't a spring water private onsen in the room, but you can reserve a private onsen for 40 minutes. Carpet tiles outside the onsens were heavily worn and ruined the integrity of the otherwise pleasant surroundings. A fixed menu for breakfast with a choice of fish. My travel partner was solo the first morning. I chose to not have breakfast the first day since I wanted to know what was served before. I asked to sit with him, but was not allowed. I understand they had rules and I respected that, but I had a feeling that management may have thought I was trying to take advantage of them and was not entitled to the privilege of sitting in their restaurant since I had not paid for breakfast. The next morning we both had breakfast, which was different than the first morning. It was well done and overall very tasty. There were a few choices for the dinner menu. There was beef, seafood and I believe a kaiseki set. We would have had dinner but I was told beef was 57000 yen, up to 65000 (~$360-$411 USD per person!)
The room was clean except a lamp by the door had dust in it. In the winter the shower room was cold. Despite some shortcomings, service was exceptional. It was one of our highlights in our Japan trip. Beautiful views. Dreamy and serene.
Ana
Séjour de 1 nuit en janvier 2026