Drove 6 hours to the hotel and found out my reservation didn't go through. Regarding the cancellation, never received a call or any communication other than a confirmation.
This is a nice place to stay. Check in wasn't that difficult as in previous reviews. You just turn left at first stop sign and there is a building with a huge sign that says CHECK IN. Room was clean, beds were comfy. Yes, there is NOT alot of parking spaces, so if you get one, don't leave because it may not be there when you come back! They also have an outdoor pool which is tiny, but better than nothing I guess. We stayed here and went to Traverse City, a little bit of a hike and through winding roads. I thought it was closer so would have stayed at a closer hotel.