Throughly enjoyed the condo and its location. I was out supporting my sister who was hiking the PCT and taking a couple days off. Easy access to trailheads so she could slack pack a couple days. The hot tub was great!
A bit dirty with hair everywhere and unclean kitchen floors. Limited kitchen equipment, only knife was paring knife, limited cups. Couch is no comfortable. There was no access to hot tub and gym although it was written as available when we booked. Had to message Vacasa for four days to get someone to OK reimbursement for this. Would not stay here again
Condo was nice, but lacked some touches and things were annoying. For starters, the inside door knob handle kept falling off. Real annoying. Looking under beds were filthy. TV was complicated. Had a input for Satelite but no signal, and the other streaming services were not working Remotes were missing batteries. Smoke alarms were too sensitive as they kept going off cooking bacon...and it wasn't burning. No pot holders...and the chain on the ceiling fan in the living room was broken off, so you had to get a dining room chair and stand on to turn on fan. Accommodations were ok, but it being owned by Vacasa, there was not attention to detail. Would not stay again.
My kids and I were very disappointed that the condo was advertised as having a pool, hottub, and gym available which is why we booked it. However, when we got there none of those were available for use! The condo smelled very strongly of cheap cologne for the whole stay.l and was very off-putting. Some of the towels were stained and my daughter found a long hair on one of the washcloths. Definitely would not stay here again.
Great location to Donner Lake, Lake Tahoe, Kings Beach and downtown Truckee. Deck had a nice view. Home was clean and a comfortable with a nice sized kitchen.
Honest feedback: the home and garage smell strongly of cigarette smoke. The floors are so dirty our feet were black within minutes. We found black mold in the grout of the main bedroom shower, no soap provided in one bathroom. Very uncomfortable stay.
It was a great place to stay at. Centrally located to all the things we wanted to go to. The team was very responsive to any questions we had and would love to stay here again.
Condo was very clean and well maintained, comfortable and reasonably stocked. Great location walkable to a handful of restaurants and grocery store and central to ski areas. Be advised the condo is on the ground floor and back/bunkbed bedroom (which we didn't use) is RIGHT under the stairs with the only window DIRECTLY on the walkway to the stairs. Absolutely zero privacy unless blinds fully pulled all the time and considerable noise from folks on stairs and upstairs unit. This alone would make me hesitate to stay again.
Great locationâŠ. Nice rooms âŠâŠ the issue is that in order to use services such as hot tub , you need to pay an extra fee per person every day . This information was not included in listing and should be .
Also there was no information about pool, hot tub, ect. Location or fees in condo either. Overall nice enough but listing lacks accuracy.
Chairs on balcony were filthy. Needed
Non-existent Pin to watch TV. Called to get Pin and manager never called back. Used towels left in Master Bedroom Bath.
This condo is beautiful, spacious, and comfortable. We really enjoyed playing games by the fireplace. The kids room is perfect, well stocked with books and games and an awesome bunk bed that could potentially sleep 4! We'll be back for sure.
We had the unfortunate experience of property manager staff walking into the unit with their key without notice and were told nobody had reserved the unit. We had reserved it and had a receipt.
The condo had some missing items (showerhead) and had an issue with someone claiming to be with Vacasa pounding the door and yelling loudly demanding to be let in (no doorbell ring or call). The man could not identify himself but said that there wasnât supposed to be anyone staying that day. He then proceeded to walk right in without asking.
This was a lovely place to stay! It had everything we needed and was super clean and comfortable. Loved the location and amenities, including the Smart TV which is so much better than trying to figure out foreign remotes and dvd players. Our daughter LOVED her room and was so excited to see bunk beds, toys and games. We didn't make it to the pool but it looked wonderful. I would definitely stay here again!