The rooms were nice and the bed was so comfortable. The staff was very nice at the check in desk and also they were able to get me a complimentary late check out! Also, the breakfast buffet was so delicious and had a very good variety that everyone would find something they wanted for breakfast! Also the parking garage was convenient, although a little scary in my big truck, felt like we were going to hit the ceiling and
Room was not clean.
There was still hair in the bathtub from previous guest.
They did not restock toiletries and shampoo.
Normally we get complementary water from any hotel.
The receptionist at check in was more worried about her puppy than attending us last night.
She had a whole dog set up in the front lobby.
Which seemed very unprofessional.
For $170 a night I do not recommend this hotel
Should have just stayed in a motel 7 for the service and quality. Would have saved $100 bucks plus parking.
Recepción con muy mala actitud, sin jabón para el cuerpo, shampoo en los baños, si usas la secadora del pelo se botan las pastillas, desayuno muy, muy malo, olor a mariguana en los pasillo, lastima regularmente esta cadena es buena pero en esta ocasión la experiencia fue muy mala.
Room smelled like boiled eggs and curry. Didnât realize parking was an additional fee. That one is probably on me. Also, there was mold on the breakfast bread.
Nice hotel. Pool was nice. Breakfast was good. Location is good if u have plans downtown. Eat at El Charro on Church Avenue while ur there. Walking distance and awesome.