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Casa Altamar

3.0 star property

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Photo gallery for Casa Altamar

Outdoor pool
Hallway
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property
Outdoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781
  • Cenote Manatí
    ‪5 min walk‬
  • Soliman Bay
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Altamar

On beach with outdoor pool for sandy fun near Soliman Bay
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and dry cleaning.
Casa Altamar offers 11 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Casa Altamar. During your stay, you're just a quick walk from Tulum National Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by foot from Tulum National Park and a 5-minute drive from Soliman Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Casa Altamar. Self parking is free. A complete renovation of Casa Altamar was completed in October 2020.

This 3-star Tulum hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 11:30 AM.
Casa Altamar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Mosquito nets
  • Renovated entire property - October 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Casa Altamar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 10 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Casa Altamar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 83 reviews
Rating 8 - Good. 7 out of 83 reviews
Rating 6 - Okay. 0 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

michele

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet, W LAFAYETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Shervin

Stayed 3 nights in Dec 2024

10/10 Excellent

Adelaide, SAN FRANCISCO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kole

Stayed 2 nights in Nov 2024

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Collin

Stayed 4 nights in Feb 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruthie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alee

Liked: Cleanliness
Stayed 10 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está aislado lo cual brinda paz y tranquilidad.
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Denisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!
Stayed 6 nights in Nov 2023

10/10 Excellent

Jaime

Stayed 2 nights in Oct 2023