Cielo Maya Beach Tulum

VIP Access

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Where to?

Dates

October 2025

19

November 2025

Private beach, sun-loungers, beach umbrellas, beach towels

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service

Explore the area

TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

Place, Cenote Manatí
‪2 min walk‬
Place, Soliman Bay
‪4 min drive‬
Place, Xel-Há Park
‪12 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪69 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Wonderful

50 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

Exceptional

50 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Exceptional

50 sq m
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Wonderful

60 sq m
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Spa
Parking included
Free WiFi

About this property

Cielo Maya Beach Tulum

On private beach with outdoor pool, near Soliman Bay

At Cielo Maya Beach Tulum, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkelling.

Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us that they can't get enough of the helpful staff at Cielo Maya Beach Tulum. During your stay, you're just a quick walk from Soliman Bay. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.

Free cooked-to-order breakfast served daily
Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a private beach, a playground and kayaking
Steps from Soliman Bay and 12 minutes on foot from Tulum National Park
Airport and local-area shuttle service available for a fee

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities such as snorkelling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool and a rooftop terrace.

This 4-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.

On-site venue – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli

Things to do

Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkelling
TV in common areas

Family friendly

Arcade/game room
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Well-lit path to entrance

More

2 floors
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Down comforter
Free cot
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

55-inch smart TV with premium digital channels
Streaming services

Food and drink

Espresso maker
Free bottled water
Limited room service
Minibar

More

Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Cielo Maya Beach Tulum

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 140 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Cielo Maya Tulum

Cielo Maya Beach Tulum Hotel

Cielo Maya Hotel

Cielo Maya

Cielo Maya Beach Tulum Hotel

Cielo Maya Beach Tulum Tulum

Cielo Maya Beach Tulum Hotel Tulum

Cielo Maya Beach Tulum

Choose dates to view prices

Photo gallery for Cielo Maya Beach Tulum

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Junior Suite, 1 King Bed with Sofa bed, Garden Area

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Similar properties

Mereva Tulum

About this property

Cielo Maya Beach Tulum

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as