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Siente Tulum Hotel & Cenote Club

3.0 star property

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Photo gallery for Siente Tulum Hotel & Cenote Club

Terrace/patio
Front of property
Reception
Outdoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • 24/7 front desk

Explore the area

View in a map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪8 min walk‬
  • Place, Tulum Mayan Ruins
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪70 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed

A hotel room with a bed, bedside table, TV, ceiling fan, and a bathroom visible through an open door.

Junior Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Siente Basic Room

Siente Basic Room | In-room safe, individually decorated, individually furnished, desk

Siente Basic Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Siente Tulum Hotel & Cenote Club

This smoke-free hotel features an outdoor pool, a restaurant and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Siente Tulum Hotel & Cenote Club offers 83 air-conditioned accommodations with a safe and a ceiling fan. This individually decorated and furnished accommodation includes desks. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Siente Tulum Hotel & Cenote Club, you're just a quick walk from Tulum National Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Tulum Mayan Ruins and Tulum National Park
  • Dogs welcome for a fee
Some rates at Siente Tulum Hotel & Cenote Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at Siente Tulum Hotel & Cenote Club.

This 3-star Tulum hotel is smoke free.

Siente Tulum Hotel & Cenote Club has a restaurant on site.

All-inclusive details

All-inclusive room rates at Siente Tulum Hotel & Cenote Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Siente Tulum Hotel & Cenote Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 26 out of 142 reviews
Rating 4 - Poor. 9 out of 142 reviews
Rating 2 - Terrible. 11 out of 142 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness
Good location for park and ruins
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, being able to see the Mayan Ruins from the rooftop is magical. Will definitely stay here again in the future!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Entire hotel seemed neglected. We ended up finding somewhere else to stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service
Yes I had the mayan ruins really close and markets
Stayed 5 nights in Oct 2025
Verified

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The man hotel manager was very helpful and kind
Rooftop pool
Entrance
Front
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
No water some mornings. That was disappointing. The rooms could also use a bit more thorough cleaning.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Toni Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Rabiya

Liked: Cleanliness, staff & service, amenities
Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Dane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

CELECIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room, super friendly and helpful staff, easy and secure parking, walkable to Tulum ruins.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities
I like everything it made my experience in Tulúm better Food, location, and facilities of the hotel are excellent
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to take a break 😉
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service
There were limited food options and limited alcohol options
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
My fam/friends and I had a wonderful time at this resort. The staff was amazing and so accommodating. The hotel itself seems to be up and coming so its under repairs , but we still enjoyed our time and look forward to even going back
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lenkiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace of mind stay

Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Stayed 5 nights in Apr 2024