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Aparthotel

Koom

4.5 star property

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Photo gallery for Koom

Premium bedding, down duvets, in-room safe, individually decorated
55-inch Smart TV with cable channels
Reception
Full-sized fridge, microwave, stovetop, coffee/tea maker
55-inch Smart TV with cable channels

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle 9 Bis Poniente s/n, Supermanzana 15, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪13 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪44 min drive‬

Room options

View all photos for Classic Apartment, Pool Access

Classic Apartment, Pool Access | Premium bedding, down duvets, in-room safe, individually decorated

Classic Apartment, Pool Access

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Comfort Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Koom

Luxury aparthotel with 2 outdoor pools and rooftop terrace
Along with 2 outdoor pools, this aparthotel has a rooftop terrace and a microwave in a common area. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a fridge in a common area, concierge services and laundry facilities. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a kitchen island. Comforts include premium bedding and a down duvet. Other touches available are free WiFi and a balcony. Change of towels is available on request.
Koom offers 6 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation includes kitchen islands. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Koom, you'll be within walking distance of Holistika Art Walk. Free WiFi in public areas, a free beach shuttle and 2 outdoor pools are available. This luxury aparthotel has 6 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and a Smart TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes scooters/mopeds to rent
  • 10 minutes by car from Tulum Mayan Ruins and 11 minutes from Tulum Beach
  • Free beach shuttle service
  • Cats and dogs welcome free of charge
Koom offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Koom.

Smoking is allowed in designated areas at this 4.5-star Tulum aparthotel.

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking includes off-street options

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Spices
  • Toaster

Dining

  • Champagne service
  • Chef service
  • Couples/private dining
  • Private picnics

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 55-inch Smart TV with cable channels
  • Art gallery
  • TV in common areas

Outdoor areas

  • Balcony
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a village
  • In the city centre

Things to do

  • Scooter/moped rentals
  • Fishing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Koom TULUM
Koom Aparthotel
Koom Aparthotel TULUM

Koom Reviews