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Playa Esperanza Hotel Tulum

4.0 star property

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Photo gallery for Playa Esperanza Hotel Tulum

A wooden deck with two lounge chairs and a table, overlooking a beach with palm trees and the ocean.
Property video
A thatched-roof room with a bed, a nightstand, and a view of the sea.
A bathroom with a large window, a white sink, and a stone wall.
A thatched-roof room with a concrete floor, two potted plants, and a wooden door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Las Palmas Public Beach
    ‪5 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪72 min drive‬

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

A bedroom with a bed, a chair, a wooden desk, a wicker basket, a mirror, and a plant.

Cabin, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

A bedroom with a bed, bedside table, and a view of a lush garden.

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

A bedroom with a stone wall, a bed with two pillows, a nightstand with a lamp, a ceiling fan, and a potted plant.

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

A bedroom with a bed, a wicker basket, a nightstand, and a stone wall.

Cabin, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

A room with a bed, a nightstand, a lamp, and a view of a palm tree through an open door.

Cabin, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

A room with a bed, a small table, a chair, a lamp, and a potted plant.

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

A room with a bed, a view of the beach, and a wooden door.

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

A bedroom with a bed, a nightstand, a potted plant, and a view of the beach.

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

A bedroom with a bed, a chair, a plant, and a view of the ocean through a sliding door.

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

A wooden deck with two lounge chairs facing a beach with palm trees and a wooden fence.

Cabin, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

A wooden chair on a balcony with a view of palm trees and a beach.

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

A wooden deck with two lounge chairs, a glass table, and a thatched roof structure overlooking a beach.

Cabin, Sea View, Ground Floor

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

A wooden deck with two lounge chairs and a table, overlooking a beach with palm trees and the ocean.

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

A room with a thatched roof, a bed with white linens, and a view of the beach.

Basic Cabin, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Playa Esperanza Hotel Tulum

When you stay at this beach hotel, you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Playa Esperanza Hotel Tulum . During your stay, you're just a quick walk from Las Palmas Public Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 13 minutes by foot from Playa Paraiso and a 4-minute drive from Acceso al Parque Jaguar
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at Playa Esperanza Hotel Tulum . Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 009-007-006565

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 182 reviews
Rating 8 - Good. 28 out of 182 reviews
Rating 6 - Okay. 14 out of 182 reviews
Rating 4 - Poor. 4 out of 182 reviews
Rating 2 - Terrible. 3 out of 182 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place on earth!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, convenient beach access, friendly staff, and nice room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CIPRIAN

Liked: Cleanliness
Nice location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

al

Liked: Cleanliness, amenities, property conditions & facilities
great spot, the view is spectacular
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

andres

Liked: Cleanliness, property conditions & facilities
I would definitely recommend this place to someone. Very clean and beautiful and location was awesome wonderful experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great chill vibe. If you’re looking for a place with no crowds and loud music, this is your place! You can just relax on a beautiful beach or by the pool and order something from their fantastic menu. Very friendly staff and great experience! Thank you!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
This place is special. Very calm and quiet and the staff are extremely attentive and very friendly. The property is beautiful and the hotel strikes the perfect balance of spotlessly clean without taking you out of the jungle. If you are looking for a quiet place to immerse in nature, this is the one.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent finding! I had never been and I will definitely come back! It’s all you want from a natural resort but very well done: good room, big bed with net, beautiful big private outdoor shower, lovely beachfront, very clean and friendly staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness
The staff were excellent… Went days without shoes, wonderful location however you need a vehicle if you want to explore. Lots of parking.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anastasiia

Liked: Cleanliness, property conditions & facilities
Everything was amazing ☺️
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ferry

Liked: Cleanliness, staff & service, amenities
Great place and everyday I was able to see a sunrise. Highly recommended. Thanks Monica!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! The accommodations were spot on!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and had an amazing view
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness
It was glamping at its best! I felt like I was on Gilligan’s Island, or in an episode of the Flintstones!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anastasiia

Liked: Cleanliness, amenities, property conditions & facilities
Everything is amazing!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and you can hear the waves from the ocean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Milan

Liked: Cleanliness, property conditions & facilities
Our stay was okay, but the complex — and especially our cabin — was too rustic, with no TV or refrigerator. The room was also very small and definitely needs some renovation. The location is unbeatable 5*
Shower
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Beebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and comfortable and the staff were very attentive and friendly. The location was intimate and the beach was great. They could invest in more bicycles for rent. They only had 6. Nevertheless, we really enjoyed our stay!
Beautiful beach
Rear entrance to property from the beach
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tania Gabriela Equihua

Liked: Cleanliness, property conditions & facilities
Staff was extremely helpful and attentive
Stayed 3 nights in Oct 2025
Verified

8/10 Good

maureen

Liked: Staff & service, property conditions & facilities
We loved the pool, the sun sets and our ocean looking cabin. If all you want is relaxation - this is a place for you 💯. We would have loved a TV in the room especially with kids but there was none. Transportation from the hotel to other areas was quite expensive and also you needed to pay for passes when you get into the park even though you have a reservation. They explained that because it’s a national park. The restaurant closes early too. Staff are very friendly and helpful - a shout out to Philip the receptionist and Eburm - not sure of the spelling.
Our cabin over looking the ocean
Path way to the reception
The beach….it had sea weed but still nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bungalows right on the beautiful white sand beach. I received an upgrade from a partial sea view room to a full sea view suite on arrival, which was a nice surprise! Bungalows were clean, facilities were good, staff were helpful and friendly. All in all a relaxing few days!
Stayed 2 nights in Dec 2025