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Urbano by Sundara

2.0 star property

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Photo gallery for Urbano by Sundara

Aerial view
Studio Penthouse | Terrace/patio
Studio Penthouse | Iron/ironing board, free WiFi, bed sheets
Studio Penthouse | Bathroom | Shower, free toiletries, towels, soap
Studio Penthouse | Iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

  • 81 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Interior entrance
Elements Tulum Boutique Hotel
Tulum City Center
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 971 reviews
The price is CHF 36
includes taxes & fees
27 Jun - 28 Jun
Elements Tulum Boutique Hotel

About this property

Urbano by Sundara

This hotel features an outdoor pool, a rooftop terrace and express check-in. Other amenities include express check-out. Housekeeping is available once per stay.
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottles of water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, kitchenware and utensils and coffee/tea makers.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Urbano by Sundara, you'll be within walking distance of Dos Aguas Park. You'll find features such as an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • 8 minutes by car from Tulum Mayan Ruins and 10 minutes from Tulum Beach
Urbano by Sundara offers its guests an outdoor pool, a rooftop terrace, and express check-in. Urbano by Sundara also features express check-out, pool umbrellas, and local meal delivery service. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tulum hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 20 steps to reach entrance
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets and service animals are not allowed at Urbano by Sundara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number VRE211117BCA

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbano by Sundara Hotel

Urbano by Sundara Tulum

Urbano by Sundara Hotel Tulum

Urbano by Sundara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

KRISTOPHER, Chula Vista

Stayed 2 nights in Jan 2026

8/10 Good

Deisy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025