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Urbano by Sundara

2.0 star property

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Rooftop terrace
Studio Penthouse | Terrace/patio
Deluxe Apartment | Private kitchenette | Microwave, stovetop, coffee/tea maker, cookware/dishes/utensils
Studio Penthouse | Bathroom | Shower, free toiletries, towels, soap
Deluxe Apartment | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    ‪4 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

  • 81 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

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The price is CHF 32
includes taxes & fees
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About this property

Urbano by Sundara

Hotel in Tulum with an outdoor pool
This hotel features an outdoor pool, express check-in and express check-out. Housekeeping is available once per stay.
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottles of water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, kitchenware and utensils and coffee/tea makers.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Urbano by Sundara, you'll be within walking distance of Dos Aguas Park. An outdoor pool is available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • 8 minutes by car from Tulum Mayan Ruins and 5 minutes from Tulum National Park
As a guest of Urbano by Sundara, you'll find an outdoor pool, express check-in, and express check-out. Urbano by Sundara also features pool umbrellas and local meal delivery service. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tulum hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number VRE211117BCA

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Urbano by Sundara Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025