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Marriott Tuxtla Gutierrez Hotel

4.5 star property

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Photo gallery for Marriott Tuxtla Gutierrez Hotel

Interior detail
Lobby lounge
Premium bedding, down duvets, in-room safe, desk
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060
  • Place, Cana Hueca Park
    ‪3 min walk‬
  • Place, Joyyo Mayu Park
    ‪8 min walk‬
  • Place, Plaza Crystal Shopping Mall
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Club Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down duvets, in-room safe, desk

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room with City View

  • Sleeps 2

Two Double Room with City View

  • Sleeps 4

Presidential Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

M Club lounge access, Guest room, 2 Double, Sofa bed, High floor

  • Sleeps 4

M Club lounge access, Guest room, 1 King, Sofa bed, High floor

  • Sleeps 2

Ambassador, M Club Lounge Access, Penthouse Suite, 1 King

  • Sleeps 2

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About this property

Marriott Tuxtla Gutierrez Hotel

Luxury hotel with 2 restaurants, in the vicinity of Canon del Sumidero National Park
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar and a sauna are on-site. Housekeeping is available on request.
Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 49-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Our customers tell us that they can't get enough of the helpful staff at Marriott Tuxtla Gutierrez Hotel. During your stay, you're just a quick walk from Cana Hueca Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 11.2 mi (18 km) from Canon del Sumidero National Park and 11.5 mi (18.5 km) from Chiapa de Corzo Plaza
  • Local-area shuttle service available for a fee
Marriott Tuxtla Gutierrez Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Marriott Tuxtla Gutierrez Hotel. Free self parking and valet parking are available.

This 4.5-star Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Condimento – This restaurant serves breakfast, lunch and dinner.
La Mansion – This restaurant specialises in international cuisine. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 255 to 255 for adults and MXN 115 to 115 for children
  • 2 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • Condimento
  • La Mansion

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Camino Real Hotel Tuxtla Gutierrez
Camino Real Tuxtla Gutierrez
Tuxtla Gutierrez Camino Real
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1006 reviews
Rating 8 - Good. 194 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Stayed 1 night in Nov 2025

4/10 Poor

JOSE J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Olia muy mal la habitacion donde nos hospedamos era la 4036 o algo asi.
Stayed 1 night in Oct 2025

2/10 Terrible

Fernanda karime

Stayed 3 nights in Oct 2025

10/10 Excellent

Donald, Lakeland

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and staff. The hotel was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald, Lakeland

Liked: Amenities, property conditions & facilities
Clean and ice. Beautiful hotel
Stayed 1 night in Oct 2025

2/10 Terrible

LORENA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not pay at the property, they use a rally bad exchange rate
Stayed 4 nights in Oct 2025

4/10 Poor

Édgar, Cuauhtemoc

Stayed 1 night in Oct 2025

2/10 Terrible

Gerardo, SAn Ysidro

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There was no running hot water in the room during my stay and I did get any compensation for it.
Stayed 1 night in Oct 2025

4/10 Poor

Gerardo, SAn Ysidro

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was no running hot water in the room during my stay and I did get any compensation for it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just to upgrade carpet
Stayed 3 nights in Sep 2025

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No recomiendo reservar este hotel, yo lo reserve a través de hoteles.com y al hacer el check in me aplicaron un tipo de cambio muy abusivo, 20.7 pesos por dólar cuando la cotización en el momento estaba en 18.3. por otro lado el hotel está sobrevalorado, es viejo y las instalaciones están con mantenimiento regular. En las 11 noches que estuve jamás hubo agua caliente y los días es Tuxtla no son tan calurosos en octubre por lo que me tuve que bañar con agua fría. Además el Personal al hacer el check in poco amable y realmente no les importo mis quejas sobre el tipo de cambio. El desayuno si es variado pero calidad media.
Stayed 11 nights in Oct 2025

2/10 Terrible

Sven

Travelled with family
Disliked: Room comfort
No hot water!!! Terrible service
Stayed 1 night in Oct 2025

10/10 Excellent

Isela

Stayed 1 night in Sep 2025

10/10 Excellent

Lizette

Stayed 5 nights in Oct 2025

10/10 Excellent

Lourdes Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo excelente, me encanta el hotel, es precioso y los meseros y personal de limpieza muy muy amables
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. The views are great (pool & city)
Stayed 2 nights in Oct 2025

2/10 Terrible

Juan Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones apestan horrible. Un día no hicieron el aseo y además la chapa de la recámara no se podía abrir hasta que llamaron a un cerrajero. Pésimo servicio de la gente de recepción.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is great, offering easy access to many attractions. The room was very clean, which contributed to a comfortable stay. Ensuring your booking includes breakfast is a wise choice, given the good buffet. The staff members were friendly and always ready to assist with any needs. Overall, it was a pleasant experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

yari

Stayed 3 nights in Sep 2025

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt very safe.Our room had a great view of the city. We especially enjoyed the 5th floor lounge/restraunt. Mary was very helpful and courteous when we had our breakfast. It was also convenient for us to get tea and snacks during the day. Our family of 3 also enjoyed massages at the spa. We look forward to returning to the hotel in the future.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose carlos

Stayed 1 night in Aug 2025

10/10 Excellent

romeo francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025