Good afternoonThe property was clean, but when my husband called to ask for more towels they wanted to charge us 10 for more, or said we could use the coin machine to wash the ones that was given to us (as if we didn’t already pay plenty of money). And, what exactly do we pay the cleaning fee for when we have a list of things we have to do before we leave or we get charged more money once again. I’m all for cleaning my families mess up, but don’t charge me a cleaning fee, for me cleaning my own house up. Have a great day!