Hampton Inn & Suites Tyler-South

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Tyler-South

Exterior
Business centre
Free daily buffet breakfast
Exterior
Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
8962 S. Broadway Avenue, Tyler, TX, 75703
  • Place, The Village at Cumberland Park
    ‪1 min walk‬
  • Place, Faulkner Park
    ‪7 min walk‬
  • Place, Broadway Square Mall
    ‪6 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

King, Studio, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King Room, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower )

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Refrigerator & Microwave

7.8 out of 10
Good
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Tyler-South

Hotel with free breakfast, steps from The Village at Cumberland Park
Along with a fitness centre, this hotel has a 24-hour business centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn & Suites Tyler-South offers 107 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 48-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Tyler-South. During your stay, you're just a quick walk from The Village at Cumberland Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Steps from The Village at Cumberland Park and 6 minutes on foot from Faulkner Park
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Tyler-South offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1296 square feet (120 square metres) and includes conference space. Hampton Inn & Suites Tyler-South also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Tyler hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,296 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 28 2025 to October 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Tyler South Hotel
Hampton Inn Hilton Tyler South
Hampton & Suites Tyler Tyler
Hampton Inn Suites Tyler South
Hampton Inn & Suites Tyler-South Hotel
Hampton Inn & Suites Tyler-South Tyler
Hampton Inn Suites by Hilton Tyler South
Hampton Inn & Suites Tyler-South Hotel Tyler

Hampton Inn & Suites Tyler-South Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

I had a great stay. The hotel was comfortable and my room was great. The complimentary breakfast was great offering hot cereal (oatmeal and cream of wheat) in addition to the egg, meat, breakfast potatoes, and waffles. They replenished quickly when items ran low or out! I will stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ We checked in on 7/3 and was warmly greeted by a very kind and energetic lady at the front desk, who I believe was the manager. She made us feel welcome right away and gave us our room keys with a big smile. When we got to our room, we noticed the AC wasn’t working. I usually don’t like to complain, but I knew we wouldn’t be able to sleep comfortably without it. I went back to the front desk, and without hesitation, both the manager and a young man immediately said, “We’ll definitely take care of this for you,we want you to be happy.” I was genuinely impressed by how fast they responded and how eager they were to resolve the issue. Housekeeping was also incredibly friendly throughout our stay. The level of customer service here is among the best I’ve experienced. I wish I had gotten both of their names to personally recognize them, but they truly went above and beyond.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anjia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was amazingly peaceful and safe. Thanks 😊
Stayed 2 nights in Jun 2025

8/10 Good

Meshayla

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Charity

Travelled with family and small children
Pool area not clean and ALL the swim towels were soaked. My room needed vacuumed found trash and change on the floor. Had to call to get body wash refilled it was empty. We had 3 people and only 2 towels. Needed a bandaid for my grandson who cut his foot in the room and front desk seemed awkward and finally gave me a tiny bandaid. So we had to go buy some. I travel a lot for work and we always stay with this hotel chain in Arkansas. Never an issue and always clean. I was a bit disappointed. 😟
Stayed 1 night in Jun 2025

2/10 Terrible

Tonya

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I arrived to check in around 10pm or after. Check in went smoothly. Approaching the elevators they were dirty. When I arrived to the second floor the carpet was dirty and there was trash sitting outside the rooms on the floor. When I my room it was not pleasant the lamp shade was dirty, the shower was dirty and the towels had hair all on them. It was so late and I was so tired. I knew I would not be able to receive housekeeping and I was too tired to switch rooms to switch rooms with my 2 year old daughter. There was dust on the tv and the shelves where the towels were located was dirty as well. On Saturday I spoke with the Manager on dirty and she assured me that I was on the list for housekeeping. I made sure I did not have my do not disturb sign outside my door. When I arrived back at the facility from visiting with family. My room was dirty, my sheets were not changed on the bed and I had no clean towels to shower me or my baby with. I was furious. I spoke with someone at the front desk after calling several times and was able to get fresh towels. I asked the receptionist how did my room get missed when he the front desk person assured me that it would be cleaned. He said ma’am I’m not sure, the manager worked this morning so you would have spoken to her but I will be sure to let her know in the morning when she gets here. So out of the 3 nights stay, my room was not cleaned at all. Now I see why the dust, lampshade and shower looked the way it did. My stay was terrible!
Stayed 3 nights in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was how it basically should be

It was a nice stay. Room area other areas were clean. Breakfast better then most places I have been. Actual variety that was diffrent daily. Bed was ok. Previous hotel places I have been bed was more comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad Experience!

Not a single staff member was friendly or welcoming. The bathroom couldn’t have been cleaned with the number of hairs I found on the floor and shower walls. Yuck!
Stayed 1 night in Jun 2025

10/10 Excellent

Shemekia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

lloyd

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It went well and no problems or surprises
Stayed 1 night in Jun 2025

10/10 Excellent

Etta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rachael

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not enough bath towels and the conditioner was empty in the bathroom plus we had issues with the wifi and we asked the front desk and they said they were working on it. Other than that it was decent but i expected better so maybe thats my fault.
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, property conditions & facilities
Very clean hotel. Staff was very kind and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Mold-mycotoxins. Asthma attack.

Mold alert for anyone who has asthma. There’s some hidden water damage mold somewhere around room 314. Nothing gives me asthma attacks except for specific types mold related to long term water damage or leaks. Dozens or more hotels and Airbnbs and it has only happened to me on 4 occasions so it’s not a guess, it’s not paranoia. I’ll be making a report to the hotel, an employee did tell me they’ve had to replace the bathtub caulking quite often. I only wrote this review in case a vulnerable person sees it and can make a good decision. If you have an asthmatic in your group please don’t stay here. Luckily I was only in the room to sleep and as soon as I walked outside my asthma cleared up but when I was in the room even my inhaler wouldn’t stop it. It’s like a choking sensation when there’s direct exposure. If any employee sees this and thinks they’ve been sickly since taking this job you need to leave unless they remediate and get a clear test of the air. The hotel is so great otherwise, honestly. I loved it until I woke up with asthma after 7 hours of sleep. I really hope they get it tested and fixed by mold experts.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer Service!! Rooms very clean. Will definitely be going back.
Stayed 1 night in Jun 2025

8/10 Good

Bryan, OKLAHOMA CITY

Stayed 2 nights in May 2025

8/10 Good

wendy

Business traveller
Liked: Cleanliness, staff & service
Room smellls like pets & dirty locker room . The air conditioning unit was loud , making a constant ice churning noise & made it hard to relax w/ the distraction. The restroom was clean & the bed was a comfortable sleep.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed
Stayed 2 nights in Jun 2025

10/10 Excellent

SUZANN

Stayed 1 night in Jun 2025

8/10 Good

Shawn

Travelled with family
Liked: Staff & service
It was good. Liked the location
Stayed 3 nights in May 2025

10/10 Excellent

Tamala

Liked: Amenities
Please put my $25 BACK INTO MY ACCOUNT THANKS
Stayed 1 night in May 2025