Holiday Inn Express Suites South - Tyler by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites South - Tyler by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Free buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2421 E. S.E. Loop 323, Tyler, TX, 75701
  • Place, University of Texas at Tyler
    ‪12 min walk‬
  • Place, Kiepersol Estates Winery
    ‪3 min drive‬
  • Place, Rose Rudman Park
    ‪4 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Suites South - Tyler by IHG

Hotel in Tyler with free breakfast and fitness centre
Along with a fitness centre, this hotel has a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Suites South - Tyler by IHG offers 88 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites South - Tyler by IHG. During your stay, you'll be within walking distance of University of Texas at Tyler. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from University of Texas at Tyler and a 2-minute drive from Kiepersol Estates Winery
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Suites South - Tyler by IHG. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Suites South - Tyler by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Blondel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and the staff was extremely helpful and polite. When I book a room in a Hotel one of the amenities I look for is a hot tub, this hotel advertised they had a hot tub but in fact they did not, I suggest they change their advertisement. Not happy!
Stayed 4 nights in Sep 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2025

10/10 Excellent

Jayci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

REGINALD

Stayed 2 nights in Aug 2025

10/10 Excellent

Norma

Stayed 2 nights in Sep 2025

10/10 Excellent

RASCHELLE

Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Tanya

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Unfortunately our stay was a disappointment in a few ways and just didn’t hold up to our usual expectations of a Holiday Inn Express. The rooms felt quite outdated, the A/C system was making a loud rattle sound making it hard to sleep, the dining chairs looked very dingy (there were slip covers to try to cover up worn fabric but the slip covers looked old too), and at breakfast the juice/water machine was out, the coffee was empty and we had to unwrap the cinnamon rolls ourselves as they were just put out in shrink wrapped trays. We also were woken at 6:11am by a fire alarm which may have been needed but I never heard an explanation. It only lasted about 10-15 seconds but after that my children nor I got any more sleep!
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to event
Stayed 1 night in Sep 2025

2/10 Terrible

Suleman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service. Faulty project.
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable, would definitely book this one again!
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

nikisha

Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grounds, comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ashlyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
It shows a hot tub but there is not one. Breakfast was also very limited but not bad. Clean!
Stayed 1 night in Aug 2025

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room #426. Bathroom sink had very little water pressure and the wall plug in the bathroom would randomly work stop working. The air conditioner unit was leaking water into the room making the floor wet. Had to move to another room that was older and not as updated.
Stayed 3 nights in Aug 2025

10/10 Excellent

LaKeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lashanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was great. The only problem we had was the AC in the room. It was very hot inside the room. The front desk did try to help us out with a fan but I was still having problems with breathing in the hot room. I had to keep going to my car and start it up for cool air. Other then that the stay was okay
Stayed 1 night in Aug 2025