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Unzen Azumaen

3.5 star property

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Photo gallery for Unzen Azumaen

Free toiletries, hair dryer, slippers, bidet
A room with a large window offering a view of trees and a body of water.
A room with a view of a lake and forest.
A modern interior with a stone wall, a large window overlooking a lake, and a seating area with a table and chairs.
A wooden bathtub with a view of a lake and forest through a large window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Unzen Toy Museum
    ‪4 min walk‬
  • Place, Unzen Jigoku Hell
    ‪11 min walk‬
  • Airport, Nagasaki (NGS)
    ‪76 min drive‬

Room options

View all photos for Standard Twin Room

A modern bedroom with a large bed, a round seating area, and a view of the outdoors.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

A traditional Japanese-style room with tatami flooring, a low table, and seating.

Room

  • Sleeps 11
  • Free Wi-Fi

View all photos for Room

A room with a large window, a wooden bathtub, a bench, and a small table.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 6
  • 6 Single Futons OR 1 Single Bed
  • Free Wi-Fi

View all photos for Japanese Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Western Style Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, and a sofa.

Japanese-Western Style Room, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons
  • Free Wi-Fi

View all photos for Special Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and cushions.

Special Room, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons
  • Free Wi-Fi

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

A wooden bathtub with a view of a lake and forest through a large window.

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons
  • Free Wi-Fi

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

A wooden interior with a large bathtub, a window with a view of a lake and hills, and a wooden bench.

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 2 Single Beds and 11 Single Futons
  • Free Wi-Fi

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

A wooden bath with a view of a lake and hills.

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 13 Single Futons
  • Free Wi-Fi

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

A modern bedroom with a large bed, a seating area, and a view of the outdoors.

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

A modern bathroom with a large bathtub, a view of a lake and forest, and a seating area with a chair and table.

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

A modern interior with a stone wall, a large window overlooking a lake, and a seating area with a table and chairs.

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

A modern interior with a dining area, a sofa, and a view of a mountainous landscape through large windows.

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

A modern hotel room with a large window offering a view of a forested area. There is a sofa, a small table with bowls, and two beds with pillows.

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Unzen Azumaen

Along with a full-service spa, this ryokan has a coffee shop/cafe and spa services. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, a meeting room, free newspapers and tour/ticket assistance are on-site.
Unzen Azumaen offers 27 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

During your stay at Unzen Azumaen, you're just a quick walk from Oshidori Pond. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast is offered for a fee
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes hot springs
  • Steps from Oshidori Pond and 5 minutes on foot from Unzen Toy Museum
  • Free train station pick-up, train station drop-off and local-area shuttle service
There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Unzen Azumaen, you'll find a full-service spa and hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/newsstands, and karaoke are also featured at Unzen Azumaen. The ryokan can provide wedding services and tour/ticket assistance. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 2160 per night, (up to 12 years old).
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately JPY 2700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Unzen Azumaen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 110 reviews
Rating 8 - Good. 35 out of 110 reviews
Rating 6 - Okay. 15 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ewan

Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HUNG FAI

Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, amenities
Better
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Tokuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お迎えを頼んだら、キチンとバスの降車場まで迎えにきてくれました。料理も感動演出され、美味しく豪勢でした。お風呂へ行くのに迷ってしまったけれど、フロントの方が2回とも丁寧に案内してくださった。どのスタッフの方も優しく丁寧に対応してくださり最高の旅になりました。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二十代の息子が、海外の友人をもてなしたくて、頑張って選んだ旅館でした。 友人も「スーパーピッグサプライズだ！！」と感動・感激冷めやらず😊という感じでした。 本当に素晴らしい旅館に泊まれたと思います。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shoko

Liked: Cleanliness, staff & service, amenities
大人4人と子供1人で宿泊しましたが客室も広く清潔に保たれていた。 ウｪルカムサービスもあり、手作りのカヌレも美味しかった。朝食も座席に配慮がなされ気兼ねなく食事する事ができた。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ZHOU

Liked: Staff & service
食事は美味しかった。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hyounggon

Liked: Cleanliness, staff & service, amenities
조용한 호숫가에 위치하여 힐링하기 좋았습니다. 전망좋은 노천탕에서 온천욕도 좋았고 조식도 맛있었습니다. 직원분들도 상당히 친절했습니다.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

???

Disliked: Staff & service, amenities, property conditions & facilities
夕食は味付け、量ともに素晴らしい。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

慶太郎

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rika

Liked: Cleanliness, amenities, property conditions & facilities
中居さんが良かった
Stayed 1 night in Nov 2025
Verified

8/10 Good

SABURO

Liked: Cleanliness, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

takefumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も他のコスパ最高
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
料金以上に食事がとても良かった。特にお祝いとして利用させてもらったが、お祝いの膳まで用意していただきありがたく満足できるものであった。ただ一つ残念なのが、男性浴場のサウナが利用できなかったことであった。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SUI WING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間對出有個湖景非常漂亮,環境清靜
Stayed 1 night in May 2025
Verified

8/10 Good

ひとみ

Liked: Staff & service, amenities
今回で3回目の東園宿泊、今回は新緑の季節でホテル横の池、新緑、鳥のさえずりが癒しになった。 朝食に地元産のビーツのスムージーも頂け色も綺麗で身体に良い感じでした。 今回、食事は朝食のみでしたが眺め、スタッフの対応、御料理も満足でした。
Stayed 1 night in May 2025
Verified

10/10 Excellent

kumi

Liked: Amenities
小鳥のさえずりと露天風呂のせせらぎの音のみ　窓を閉めるとその音もせず　静寂　 新緑と広がる水面の美しさ。 夜も朝もテレビをつけることなく　静寂と景色の美しさに浸っていました　非常に贅沢な時間を過ごすことができました。スタッフのみなさんも素晴らしかったです
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事が最高

改装済みの部屋もありますが、改装していない部屋に泊まった為、古い設備でしたが食事は最高です。サービスもとても良かったです。
Stayed 1 night in Apr 2025