See all properties

Grand Hyatt Vail Resort and Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hyatt Vail Resort and Spa

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Property video
View from property
3 restaurants, breakfast, lunch, dinner served; American cuisine
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
1300 Westhaven Drive, Vail, CO, 81657
  • Place, Vail Ski Resort
    ‪5 min walk‬
  • Place, Eagle Bahn Gondola
    ‪20 min walk‬
  • Place, Gondola One Ski Lift
    ‪3 min drive‬
  • Airport, Vail, CO (EGE-Eagle County Regional)
    ‪34 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(20 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds

  • 70 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, Mountain View

  • 59 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Balcony

Suite, 2 Queen Beds (Gore Creek Suite)

  • 103 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds, Mountain View

  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite (Blue Sky)

  • 173 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible

  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible, Mountain View

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

  • 59 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Connector)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mountain View (Connector)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Mountain View (Connector)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds, Mountain View (Connector)

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Similar properties

View from property
Residence Inn by Marriott Vail
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 646 reviews
The price is CHF 134
includes taxes & fees
17 Nov - 18 Nov
Residence Inn by Marriott Vail

About this property

Grand Hyatt Vail Resort and Spa

Slopeside fun with 3 restaurants and 3 bars/lounges
With direct access to the slopes, Grand Hyatt Vail Resort and Spa makes guests feel at home with amenities such as a full-service spa and an outdoor pool.
Grand Hyatt Vail Resort and Spa offers 285 accommodations with iPod docking stations and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Vail Resort and Spa. During your stay, you're just a quick walk from Vail Ski Resort. Free WiFi in public areas, 3 restaurants and 3 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Indulge with Swedish massages, hydrotherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and ski-in/ski-out access
  • Steps from Cascade Village Lift and 6 minutes on foot from Vail Ski Resort
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 hot tubs after a day on the slopes. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 3 bars/lounges.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. This ski hotel also offers an outdoor pool, a 24-hour fitness centre and a steam room. Parking is available for a fee.

This 4-star Vail hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Gessner Restaurant – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Creekside Pool Bar – This poolside bar specialises in American cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Fireside Lounge – This bar specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
Gore Creek Market – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Makoto – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Valet parking on site (USD 62 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 9 to 20 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Creekside Pool Bar
  • Fireside Lounge
  • Gessner Restaurant
  • Gore Creek Market
  • Makoto

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 40,000 square feet of conference space

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 9 to 20 for children
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 62.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Reviews

Grand Hyatt Vail Resort and Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 627 out of 898 reviews
Rating 8 - Good. 150 out of 898 reviews
Rating 6 - Okay. 61 out of 898 reviews
Rating 4 - Poor. 37 out of 898 reviews
Rating 2 - Terrible. 23 out of 898 reviews

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and grounds. Will definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

taylor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful. The staff is so friendly and inviting, big shout out to Brooke who is the manager of food and beverage. I was very impressed with the location and the amazing pool and the walking trails/biking trails as well. I don't see myself staying at any other hotel when I visit Vail. Also, the dining in the Makoto restaurant was phenomenal. The bar menu was awesome- order the steak bites! And the burritos for breakfast at the market were 10/10.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

I love how easy this hotel is to stay in and get around Vail! The complementary shuttle is very convenient and runs quite often. We were quite disappointed to learn that the pie eating contest is only for children, after one adult in our group signed up and then later wasn’t allowed to participate. These stipulations should be posted! She had been looking forward to it all day, so being allowed would have been a highlight for her, it was a definite missed opportunity. I love the pool and hot tubs! The bar is very convenient and has a great selection of drinks and food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nataliya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Hotel is very clean, very kids friendly, and near everything in vail.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Jul 2025

10/10 Excellent

Ade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

matthew

Wonderful experience!! Beautiful property!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Loren, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel right on the creek - rooms and bathroom very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Ava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room looking up to the mountains and down to the creek. spacious room with balcony.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt in Vail was perfect for a one night get away. Our room was clean, spacious and the balcony an added bonus! The grounds were perfect to walk in the evening, the landscape, seating areas with fire pits were an added touch for us!
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Had an absolutely great stay! Lots of activities, great view, and the complimentary champagne tokens were a nice added bonus! We will definitely stay here again. :)
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice.. the only thing is that I was charge more than they were suppose to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jul 2025

4/10 Poor

Sunil

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids didn’t want to leave! My only ask is that they check their email, never got a reply from concierge even with a call and email. And maybe 1-2 more restaurant options.
Stayed 4 nights in Jul 2025

2/10 Terrible

Lindsey

Stayed 2 nights in Jul 2025

4/10 Poor

Cohagen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The carpet tack strip between the guest room and the bathroom was exposed - both my wife and I stepped on it accidentally, sticking our feet with the tacks. Not just a state of poor repair, it's a safety hazard. Strange that housekeeping wouldn't report this to maintenance.
Stayed 1 night in Jul 2025

10/10 Excellent

Lila Marie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt Vail is such an amazing place to stay for a relaxing vacay in the mountains. The staff was so gracious and efficient with every request and question. The lobby, room & pool offer stunning views. I will definitely be back for another wonderful experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Zeljko

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice. We love that our room was on the 1st floor and had access to the small courtyard next to walk / bike path, next to the small river. Parking was $50 per day, but valet parking was $61. We picked valet and got $30 a day off (-: We eat dinner at Geasner, the 1st night. It's priced average for the area, but restaurants at either villages ( Lion's heads and Vail village) head tastier food. Please remember, this is strictly subjective. Vendetta's blows them all out of water (-:
Stayed 4 nights in Jul 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Highly recommend!!
Stayed 3 nights in Jul 2025

4/10 Poor

Pavel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, the hotel meets the standard expectations of a 4-star chain. The property is well-maintained, and both the valet and restaurant staff were exceptionally friendly and helpful. However, the room experience left much to be desired. We are a family of four and booked a connecting room for comfort during our stay. Unfortunately, the room assigned to the adults had serious plumbing issues. The shower was completely clogged, and even when not in use, it would randomly back up, creating a foul smell throughout the bathroom. When I brought this issue to the front desk (Robert if I’m not mistaken), their only solution was to send a plumber to fix it during our stay — which was the last thing we wanted while on a 4-day vacation with toddlers. Noise, smell, and people working in our room during our holiday is far from ideal. The concierge informed us there were no other rooms available due to full occupancy and did not offer any alternative solutions or compensation — not even a complimentary breakfast for the inconvenience. His response was essentially: if you don’t want plumbing work happening in your room, then too bad. Disappointed by the lack of service recovery from a hotel of this caliber. While the staff in certain departments were great, the handling of our room issue left us feeling overlooked and dissatisfied.
Stayed 5 nights in Jul 2025