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SH Valencia Palace Hotel

5.0 star property

Choose dates to view prices

Photo gallery for SH Valencia Palace Hotel

Porch
Property preview
Property entrance
Lobby sitting area
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Place, Mestalla Stadium
    ‪10 min walk‬
  • Place, City of Arts and Sciences
    ‪16 min walk‬
  • Place, Oceanogràfic Aquarium
    ‪3 min drive‬
  • Airport, Valencia (VLC)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room (with views)

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room (with views)

9.4 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use (with views)

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room Single Use (with views)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double or Twin Room

9.0 out of 10
Wonderful
(54 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Single Use

1 bedroom, down duvets, minibar, in-room safe

Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, down duvets, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Superior Room With View

1 bedroom, down duvets, minibar, in-room safe

Superior Room With View

  • Sleeps 2

View all photos for Standard Room

Standard Room | 1 bedroom, down duvets, minibar, in-room safe

Standard Room

7.6 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room (2 Adults + 1 Child)

1 bedroom, down duvets, minibar, in-room safe

Superior Room (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room (3 Adults)

1 bedroom, down duvets, minibar, in-room safe

Superior Room (3 Adults)

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 1

View all photos for Double Room With Extra Bed

1 bedroom, down duvets, minibar, in-room safe

Double Room With Extra Bed

  • Sleeps 3

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

  • Sleeps 1

Junior King Suite

  • Sleeps 2

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About this property

SH Valencia Palace Hotel

Luxury hotel connected to the convention centre in Valencia with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Turia Gardens. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 11 minutes by foot from Mestalla Stadium and a 3-minute drive from City of Arts and Sciences
  • Beach, cruise terminal and casino shuttle service available for a fee
SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available.

This 5-star Valencia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Restaurante Albufera – This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 21 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.99 per person
  • Self-parking fee: EUR 21 per night
  • Nearby parking fee: EUR 21 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
This property's spa can only accommodate 5 guests at a time.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

Reviews

SH Valencia Palace Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1017 reviews
Rating 8 - Good. 266 out of 1017 reviews
Rating 6 - Okay. 45 out of 1017 reviews
Rating 4 - Poor. 24 out of 1017 reviews
Rating 2 - Terrible. 23 out of 1017 reviews

Reviews

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If this was advertised as a three star property It would be barely acceptable. It is not a five star property by any stretch, the staff was the only thing redeemable, the room is beyond dated with shocking blue carpet and a bed with lumps. Please adjust your star system, be truthful, This is NOT a 5 star property.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel walking distancw to city center and the city of arts
Stayed 1 night in Jul 2025

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! Great location in the city. Quiet at night, comfy beds, friendly staff. Loved the terrace upstairs for cocktails! Needs a few more chairs around the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great week in Valencia

Excellent week in Valencia with a stay in a very comfortable well located hotel. We could easily walk to a variety of restaurants and bars. We visited the old and new parts of the city and the beach.
Stayed 7 nights in Jul 2025

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great facilities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Really lovely hotel, which is in a great location for visiting the city centre, the Science Park and the marina/beach. Lovely staff, clean and comfortable rooms and the added bonus of a rooftop pool, which was much needed after a hot day sightseeing
Stayed 4 nights in Jun 2025

8/10 Good

Bernardo Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Olivia

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 3 nights in Jun 2025

8/10 Good

gary

Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it would stay here again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Xenia

Liked: Cleanliness, amenities, property conditions & facilities
Splendid. Not far from the old town. And the shopping district.
Stayed 3 nights in Jun 2025

10/10 Excellent

valentin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service, clean and close to all attractions
Stayed 5 nights in Jun 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nicely kept.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful modern hotel with large comfortable rooms. One slight negative was that I was unable to adjust the curtains to prevent some sunlight entering the room in the morning. Great rooftop pool and nice dining facility on the roof. The breakfast buffet was the best I had during my travels through Spain and included omelets made to order. The location is good but it is about a half hour walk to the Carmen area. There is a bus that is half hour ride to the beach that can be found just around the corner from the hotel. The staff was cordial and quite helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, grea
Stayed 3 nights in Jun 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Jun 2025

8/10 Good

Dexter

Liked: Cleanliness, property conditions & facilities
Hotel is located well to explore Valencia beaches, landmarks and 25 mins to the airport by taxi. Very nicely decorated in a elegant modern feeling style. Staff were all brilliant, they were friendly, inviting and made us feel welcomed. Hotel gym was small with enough room for 2-3max working out. Limited dumbells, 1 bench, a treadmill, cross trainer, no bikes a few machines with very little weight, so good for a light workout. Nice and quiet, clean and safe location with beautiful views of the city. The times we went to the beach it was either 10 mins taxi ride or 20 mins leisurely bicycle ride or on one night we walked backed from the beach which was about 50 mins in a tipsyish state. If you do want to borrow a beach towel, note it is a 5 euro charge and not free like every other hotel I have been too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is definitely 5 star. Outdoor pool is nice. A lot of toilet accessories (e.g., tooth brush, paste, comb, shoe cloth, sewing kit, etc...) are provided. All the staff are very friendly. Location is good. You can walk to the museum, science center, aquarium (20-30min) as well as the downtown Valencia (also 20-30min). I took a bus to the beach and took about 20 min. Rafael from the afternoon shift was very helpful to show me where to buy bus ticket card and how to use the bus system. He provided me a lot of good suggestions of the site seeing and food. Thank you, Rafael.
Outdoor pool.
Front lobby
Stayed 5 nights in Jun 2025

10/10 Excellent

ERIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Ryan

Stayed 6 nights in May 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here many times over the years and the quality hasn’t gone down at all. All the rooms are very clean and comfortable, the foyer and breakfast room again very good. Superb breakfast with lots of buffet options.
Stayed 4 nights in May 2025

10/10 Excellent

Adile

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025